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Dräger

A German maker of gas detection and medical safety equipment.

draeger.com1 source

Where Dräger comes up1 book

BookMonetizing Innovation
At a glanceWatching customers in the field made a pricier detector sell
  1. 1Watch customers on siteTeams observed detectors used in the field
  2. 2Spot real problemsDetectors kicked into canals; alarms too weak
  3. 3Design X-zone 5000Built around what the teams saw
  4. 4Price it higher$4,300, 35 percent above next competitor
  5. 5Beat expectationsSold 250 percent above expectations

From Dräger X-zone 5000 case

What was said about Dräger

  • Dräger watched customers on site and designed the X-zone 5000 around what it saw. Dräger teams observed how customers used gas detectors in the field. They found detectors being kicked into canals and alarms too weak to be heard.

    The resulting X-zone 5000 was priced at $4,300, 35 percent above the next competitor. It sold 250 percent above expectations.

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