All people

CH
Guest · All the Hacks

Chris Hutchins

1 source18 tips

Where to hear and read about Chris Hutchins1 episode or test

Lenny's PodcastLaunching and growing a podcast | Chris Hutchins (All the Hacks, Wealthfront, Google)
In short

Chris Hutchins is a former startup founder, Google PM, Google Ventures investor and Wealthfront product leader who now runs the podcast All the Hacks full time. The thing most worth learning from him is to pick a topic you would cover for free, keep going, and aim to be one person's favorite instead of everyone's okay show.

Be you, be authentic, try to be someone's favorite. Don't try to be everyone's okay podcast.

Launching and growing a podcast | Chris Hutchins (All the Hacks, Wealthfront, Google)

Chris Hutchins: the story and the lessons

1Chris Hutchins's path from startups to a full-time podcast

  • Hutchins became a product person by accident. His first startup hired him for business development. Nobody there was doing product, so he had to decide what to build from a location API.

    He says Google later made him a PM before he knew what a PM does.

  • His second startup was acquired by Google within a year. He co-founded it and Google then made him a PM. He found the PM job good in general but not on Google Plus, and moved to Google Ventures for three years of venture capital.

  • He started a financial advice company and sold it to Wealthfront. The company set out to make financial advice more affordable. It ran for two to three years before Wealthfront bought it, and he left his Wealthfront role after three years.

  • All the Hacks reached top business podcast rankings in about 18 months. The weekly show has nearly 100 episodes and has ranked around the top 30 to 40 of business podcasts. It also runs as a newsletter at allthehacks.com.

    He calls himself the "spreadsheet for everything optimizer" and researches ways to help people live better and wealthier lives.

2How Hutchins built Autopilot at Wealthfront

  • He had to discover what "self-driving money" meant. An engineer proposed automating and optimizing a person's whole financial life. Andy Rachleff asked Hutchins to find the most audacious version of the idea through customer research.

    Customers had long said they pay Wealthfront so they don't have to talk to a human.

  • Autopilot keeps the balance you choose and sweeps the rest. It watches your core bank account and moves the excess into a three-month emergency fund, a Roth IRA, a 529, then a taxable brokerage account.

    It took roughly six to twelve months of prototype testing before a working version existed.

  • He tested prototypes by acting as if the product was live. In interviews he behaved as though Autopilot already existed and revealed at the end that it was not out yet. Disappointed users signalled real pull, and one tester asked to fetch her husband to see it.

    The caveat is that people say yes to automating their finances, then hesitate when handed the product, so demand is hard to test.

  • Autopilot strengthened the product but did not drive growth. It moved metrics such as savings and contributions and tied the cash, investing and retirement accounts together. By Andy Rachleff's definition, product market fit is exponential organic growth, so it did not have it.

    Hutchins compares it to Tesla's autopilot: nobody buys the car for that feature, but it matters once you are in the ecosystem.

3Hutchins's working principles on teams and big bets

  • Hutchins chases impact, not promotion. As CEO he ignored titles and levels, and his only metric was building a product that worked. He says the outperformers he has worked with focus solely on the most impact for the company.

    He calls not caring about promotion a fortunate benefit of having been a founder.

  • He states his intent before pushing a bold idea. Strong beliefs can be read as self-interest. Andy Rachleff taught him to say first that all he cares about is the company succeeding and that he doesn't need to own the idea.

    "When you state your intent you give people a little bit of ease." He says this goes much further than coming in with sharp elbows.

  • He repeats the vision until people can repeat it. As a founder he restated the mission at every all hands. As a PM he assumed one email and a PRD were enough, and later saw that was not.

    He says a vision should describe a feeling, not a feature list: "imagine a world where someone can feel this way about their money." The strategy is how you get there.

  • He learns about customers from outside the company. He talks to other founders and reads the comments on new financial products on Product Hunt. Colleagues said he knew what was happening outside the business better than most.

    He warns against chasing competitors' features and says companies get stuck in the research they have already done.

  • He wants bets that make today's business look small. He wants a project that would make the whole current business feel like a tenth of the company. Andy Rachleff picks a bet-the-company idea each year and talks about slugging average, not batting average.

    One home run in ten at-bats beats hitting three in ten and getting out a lot. Some of these bets don't work and some take a turn.

4How Hutchins launched All the Hacks

  • He tests a topic by who leans in at the dinner table. His first idea, a parenting show for dads, faded once he became a parent, even after a 75-page Notion doc and a stroller spreadsheet. He landed on travel, points and money hacks.

    His other prompts: what people ask you about, and what rabbit holes you go down online.

  • A two-day deadline forced the topic and the name. Kevin Rose asked him to record an answer about his podcast for Rose's own episode, with two days to do it. A friend suggested All the Hacks, the domain was free, and he made a trailer and uploaded everything in about three days.

    He had hundreds of names, such as Life Upgraded, until then.

  • He committed to eight interviews and no guaranteed season two. The first six to nine months bring no revenue. Each episode took about 10 hours, plus outreach to three or four guests to land one.

    "Absolutely do not start the podcast if you wouldn't do it for free making no amount of money in perpetuity."

  • The show gave him a reason to email Morgan Housel. He emailed Housel before the show had even launched, and Housel said yes. Hutchins says he would never have asked for 45 minutes of questions about Psychology of Money without it.

  • He launched with several episodes ready and an old email list. He advises lining up two or three episodes and releasing them together or within a week, since Apple's ranking depends on new followers per hour. He also used a dormant list of about 1,100 people from old life update emails.

    When he hit the top 10 in business, he immediately pitched his dream-guest list and can cite the ranking forever.

  • He aims to be one person's favorite show. In a survey after about 50 episodes, every episode but one was someone's favorite. He says unknown guests often draw the best feedback, so guesses about what moves metrics are often wrong.

    He releases at a consistent time so listening becomes a ritual, and ties devoted fans to the idea of a thousand true fans.

5How Hutchins grows the show and runs production

  • He clips episodes, following Danny Miranda's example. Miranda clipped every episode and got millions of views on TikTok and Instagram, and flew to guests so the video was good enough for them to share. Hutchins' own clips grow followers on those platforms but show no visible effect on podcast downloads.

    He still values them for brand awareness, since the overall numbers keep rising.

  • He borrowed Gary Vaynerchuk's habit of answering every question. Hutchins would search Twitter, Reddit and forums for travel, points and miles questions and answer them, with the podcast named in his bio. Someone who gets a strong answer checks the bio and starts sharing the show.

    He heard the Vaynerchuk lesson about 13 years ago and never forgot it.

  • He pitches other shows with a specific tactic. He offers a tactic that helps that show's audience and says why his expertise makes him the one to explain it. He expects many no's.

    He gets at least one bad pitch a day and rarely replies, such as one offering a client who loves talking about building a business, which his show does not cover.

  • He used Overcast ads as a cheap test, not a growth plan. He spent about $1,000 for hundreds of subscribers. A benchmark of 50 subscribes from 1,000 taps that delivered 7 told him people read the pitch but the content turned them away.

    Prices swung from $200 one week to $700 the next. He says paid listeners cost about $3 to $10, which only makes sense at scale, such as paying $5 against a $7 listener lifetime value.

  • He reads the download trend, not a single number. He says to ignore your first three episodes, which are inflated by spent social capital, and compare the fourth, fifth and sixth. About 3,000 downloads an episode is roughly the top 1%, and 10,000 or more gets networks interested.

    His best episode kept about 65 to 70% of listeners to the end, against an average show under 50%.

  • A researcher cut his time per episode from ten hours to three. Prep takes two to ten hours, editing about an hour in Descript, plus two or three hours of outreach per guest. He could only afford the hire once the show earned enough revenue.

    Descript transcribes at about 95% accuracy and lets him edit like a Google doc, including searching for "um" and deleting them all.

  • He pitches the show in every email signature. He writes it as a light one-line invite at the bottom of each email so it does not read like a bulky signature. A customer service rep at a floor mat company thanked him and became a listener.