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Calm

A meditation and sleep app with guided sessions and celebrity-narrated Sleep Stories.

calm.comApp Store45 sources102 tips
In short

Calm is cited as a loved app that grew into adjacent segments, including insurer partnerships and a Calm Shop at CVS selling sleep gummies and masks. Its quiz-style onboarding tested well, and sleep stories are named as a second product-market fit. The lesson: add friction that shows users why the product fits them, and look for new fits beyond the first.

At a glanceCalm's quiz adds friction that routes users to the right content
  1. 1Take onboarding quizFriction added on purpose
  2. 2Calm learns who you areAnswers personalize the experience
  3. 3Routed to right contentTested thoroughly, performed well

From Amol Avasare interview

What was said about Calm

  • Calm's quiz-style onboarding is friction that helps users see the fit. Calm uses a quiz in onboarding that was thoroughly tested and performed well. Amol Avasare cites it as an example of adding friction that learns who the user is and routes them to the right content.

    He groups it with MasterClass's purchase quiz, which was a significant revenue driver, and Anthropic's own long onboarding flow. His advice is to cut steps that add no value but keep the ones that personalize, and test them on your own flows. "Adding more friction usually works if you do it the right way."

  • A loved core app can stretch into adjacent products and channels. Calm found a second product-market fit with sleep stories, comparable to Duolingo adding new subjects. It has also expanded through insurer partnerships and a Calm Shop at CVS selling sleep gummies and masks.

    Its core subscription is $70 a year, a price Waking Up now far exceeds.

  • Calm partnered with Pok Pok as a brand play, not paid acquisition. Pok Pok's brand department, started about six months before Melissa Cash's interview, produced a collaboration with Calm. Pok Pok invested in brand and partnerships like this to bring in more organic, better-fit customers than fast Meta growth delivered.

    "Sometimes you can grow really fast on Meta, but you're getting the wrong people."

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