The bottom line
Ask for push permission with a reason-first screen, then send a seven-message drip that ends in a timed sale. Without retention an app's business fails, and push is the simplest way to bring users back.
Key takeaways
- Retention decides whether an app survives, and push notifications are the easiest way to bring users back. 0:12
- Downloads matter, but without retention again, your business will fail.
- Many app developers set up push notifications the wrong way.
- Users should see a screen explaining why to enable push before the system prompt appears. 1:17
- Android enables push automatically. On iOS you must ask, and a tap on "Don't allow" on the default prompt means you can't ask again without sending them to settings.
- If users tap "not now" on your own screen, you skip the default prompt and ask again later. Calm asks during onboarding and again after a meditation, suggesting a popular reminder time.
- Each push in the drip campaign has one goal, and the first is a quick win. 3:55
- Day 1 gives a quick win, day 2 a problem plus solution, and day 3 a testimonial from someone with the same problem.
- The sequence is adapted from popular email nurture campaigns and condensed for push.
- Objection and mindset messages warm users up before any offer. 5:25
- Day 4 answers an objection, such as "I can't quiet my mind" for a meditation app.
- Day 5 is a paradigm shift. It tells users they used to think one way, and the app changes that.
- The sale push closes the deal, and a last-chance push adds a second peak. 7:20
- Example: a 48-hour sale with 30% off the yearly plan. Little selling is needed because the first five pushes did the work.
- Email sales peak at launch and again at "last chance". Push can follow it with a four-hour or one-hour countdown.
Without retention again, your business will fail.
Steve P. Young
Chapter summaries
0:00 Ask for push with a reason first
A push request works when it gives the user a benefit and a choice.
- The reason on the screen should be a benefit to the user. 1:46
- The example screen says users will be more successful in the app with push on.
- Only the button on that screen leads to the system prompt.
- The screen claims push increases your chance of success by 100%.
- Young prefers odd numbers like 97 or 98, because they seem more accurate.
- Calm turns the ask into a choice of reminder time. 2:28
- Onboarding asks when do you like to meditate?
- After a session it says great job, then offers morning, afternoon or night.
- A follow-up screen names the most popular time for members, 8:00 AM.
- The user can change that time before saving.
3:12 A drip campaign with one goal per push
Each push in the sequence has a single job, and the sequence leads to a purchase.
- Random pushes waste the channel, so each one needs a strategy. 3:13
- A good push brings the user back and moves them toward buying.
- The sequence is a template to adapt to your own app.
- It fits any app the user downloaded for a reason, such as meditation or fitness.
- The first pushes build good feeling before any pitch. 3:55
- A quick win leaves users feeling they got something out of the app.
- Day 2 names a problem the audience already has, then offers the app as the fix.
- Example: most meditation apps are boring or put you to sleep, so this one keeps you awake.
- The day 3 testimonial should match the day 2 problem, because not all testimonials are equal.
5:14 Objection and mindset pushes
Pushes that answer doubts and reframe beliefs remove what stops a user from buying.
- Real testimonials make the day 3 push believable. 5:17
- Sources are app store reviews or emailed praise.
- Testimonials are powerful because they show another user finding success through the app.
- The same-problem match makes the story feel like the reader's own.
- Day 4 puts the objection in the title and the fix in the body. 5:25
- Title: can't quiet down your mind?
- Body: meditation is about noticing thoughts and letting them go.
- Pair it with a session built for that objection, so the user gets a quick win.
- The speaker hears this objection a lot.
- Day 5 swaps the user's old belief for a new one. 6:10
- Example: here's 16 seconds to a really calm mind.
- Answer the "too religious" doubt: meditation is done worldwide, and 80% of meditators see a big shift.
- Ask what users assume now and which phase they are in.
- Show how the app moves them into a world they didn't know existed.
7:20 The sale and last-chance pushes
The sale push can be very short, because the earlier pushes already did the selling.
- The sale push is one plain offer line. 7:20
- Copy: Want to save 30% off our yearly plan? Our 48 hour sale begins today.
- It brings users back into the app to buy.
- It is one of the speaker's favorite campaigns.
- The earlier pushes did the legwork, so now it is time to go for the kill.
- A last-chance push adds the second sales peak. 8:12
- Say last chance to save, today's the last day.
- Go further with hour-based pushes as the deadline nears.
- Online course creators send last-hour reminders, and it works well for them.
- Aggressive timing is optional.
In the growth library
Steve P. Young, Founder of App Masters, an app marketing agency. Teaches how to ask users to enable push notifications with a pre-permission screen, then run a seven-step push drip campaign adapted from email nurture sequences. The sequence moves users from a quick win through objection handling to a time-limited sale that closes the purchase.
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