The bottom line
Calm earns over $5 million a month with an engaging onboarding, a free-trial paywall, and a sign-up forced only after payment. Any app can copy this order, because paying first and signing up second lifts sales.
Key takeaways
- Calm's flow earns over $5 million a month, mostly on iOS. 0:25
- Sensor Tower and AppMagic both show over $5 million. Android is a smaller slice, and the figures are only rough estimates.
- The most popular purchase is the $70 annual plan.
- Most buyers pay during onboarding, so the paywall belongs inside it. 4:34
- Onboarding uses odd-number stats like 92 percent and a testimonial from a member since 2019 to warm users up before the paywall.
- The paywall offers a seven-day free trial with a "try for free" button, and the free part matters.
- Showing the paywall before asking for a sign-up increases sales. 6:08
- Clients say they must force an email first. Calm shows the paywall first, then forces the sign-up, and still does very well.
- Letting users close the sign-up screen is also an option.
- Sharing and review prompts after the paywall turn happy users into growth. 7:39
- Calm makes quotes easy to share, and many users post them on social media.
- A review prompt after the first meditation works. It also works right after the paywall, whether or not the user subscribed.
- Gated content is where app monetization is heading. 8:35
- Calm has hardly any free content, and what exists is hard to find.
- A harder "pay or get out" paywall is expected to become more common.
This is the best way of doing it: get people to pay first and then force their sign up.
Steve P. Young
Chapter summaries
0:00 Calm as the benchmark
Calm shows how high a meditation app can climb, and iOS is where the money is.
- Calm sets the ceiling for any meditation app. 0:38
- Put most growth and marketing effort on iOS.
- The AppMagic figure combines iOS and Android.
- Revenue estimates are not always accurate. They give a rough ballpark.
- Pricing history shows Calm testing prices, maybe a new $60 plan. Only annual plans seem to be offered now.
2:13 The onboarding before the paywall
Each onboarding step either engages the user or gathers data, so the paywall lands on a warmed-up buyer.
- Asking what brings users in lifts conversions and shows what they want. 3:11
- Options include develop gratitude, improve performance and better sleep.
- The answers can be reused in store screenshots.
- Repeating a goal like increase happiness in screenshots has improved downloads.
- Echoing what users say they want also raises sales conversion.
- Account and notification requests are kept soft. 3:54
- Users can close the log-in screen. It is framed as saving progress.
- Notifications are pitched as stay motivated.
- Email, Facebook, Apple and Google log-ins need more development, but they are best practice.
- The system pop-up could probably be shown alone, without the extra screen.
- Calm should test a paywall timeline. 4:52
- Blinkist shows day one unlock, day five reminder, day seven charge.
- That layout performs well.
- Longer paywalls have also done well and are worth testing.
- Calm does well even without these changes.
5:20 Tracking sources and the locked app
Calm collects data and gates content before the user signs up, and it makes the sign-up a hard stop after payment.
- A "how did you find us" question gives cheap manual attribution. 5:21
- Answers like podcast ad or friend and family show which source drives more conversions.
- TV and podcast ads get hard to track as an app grows.
- It is one more data point inside onboarding, with no extra tracking tools.
- It lets you start measuring channels that normal tracking misses.
- Without an account, most of the app stays locked. 5:49
- Discover is locked and the profile shows no sign-up yet.
- The Premium tab opens the paywall again, in a different style.
- The tabs show the whole app, so users see what they would unlock.
- The paywall comes back each time the user reaches for locked content.
- The sign-up screen after payment blocks everything else. 6:41
- Users can't open the meditations they paid for until they sign up.
- This answers clients who say the app breaks without an email.
- The point is that a forced email is no excuse to skip the paywall first.
- Anyone who wants Calm's results has to play the same way.
7:28 After the trial: referrals and the recap
Once a user has paid, the app turns them into a source of referrals and reviews.
- A referral program works when sharing is easy. 7:39
- Starting the trial unlocks all the content.
- People want to refer an app they love, if you make it easy.
- A good existing user base is the asset to use.
- More of the speaker's clients are now building referral programs.
- Calm's flow is a checklist any app can follow. 8:30
- Great onboarding, little free content, and an account forced after payment.
- Sharing with a friend, a solid referral program, and a review ask after the first meditation.
- The review ask can also go inside onboarding.
- The aim is to make it easy for users to share, review and pay as much as possible.
In the growth library
Steve P. Young, Founder of App Masters. A teardown of Calm's onboarding, paywall and sign-up flow shows which patterns a meditation app earning over $5 million a month relies on. The key lesson is to show the paywall before asking for an account, then force sign-up after payment.
Lessons that draw on this:
- How to design a paywall that converts
- How to structure onboarding as a story
- How to ask and use onboarding questions
- How to get users to the aha moment fast
- How to win in the App Store
- How to build viral and referral loops
- When to choose a hard paywall over freemium
- How to price annual and monthly plans
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