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Blinkist

A nonfiction book summary app that turns books into short audio and text reads.

blinkist.comApp Store16 sources17 tips
In short

Blinkist's trial timeline paywall (unlock today, Day 5 reminder, Day 7 charge) lifted trial signups 23%, cut complaints 55%, and raised push opt-ins from 6% to 74%. It still performs years later, and shifted annual share from about 60/40 to 75 to 80% with no price change. Lesson: explain exactly how a trial works and fix your top complaint.

At a glanceShowing the free trial as a timeline lifted signups 23%
Before
  • Trial and billing confusing
  • 6% opted in to push
Timeline paywallWon
  • Day 1 unlock, Day 5 reminder, Day 7 charge
  • 74% opted in to push
  • Complaints fell 55%

Trial signups rose 23%

From Blinkist paywall test

What was said about Blinkist

1The free trial timeline paywall

  • Blinkist explained its free trial as a timeline, lifting signups 23%. Blinkist redesigned its paywall to show the 7-day free trial step by step, with a reminder promised on Day 5 and the charge stated for Day 7. Trial signups rose 23%, customer complaints fell 55%, and push notification opt-ins went from 6% to 74%.

    The test started from Blinkist's biggest support complaint, confusion about how the trial and billing worked, so the same fix improved both satisfaction and conversion. Promising a reminder before the charge gave users a concrete reason to allow push notifications, tying the permission request to a benefit they cared about.

    Version A and version B as Blinkist tested them.
    Version A and version B as Blinkist tested them.
  • The timeline paywall has kept performing for years without decay. Blinkist's layout (unlock today, notification on day five, billing on day seven) has been in use for years and still performs very well, according to Jonathan Parra, who has built 4,000 paywalls.

    He recommends timeline or journey paywalls for products that change users over a multi-day or multi-week period, showing how the user progresses with the user as the hero. "You always want to have a hero's journey funnel if you can have it."

  • Another app copied the timeline and shifted buyers to annual plans. Ethan Ethier's team showed only the annual plan up front with a Blinkist-style timeline: personalized plan on day 1, the plan adapting on day 7, and a reminder before the trial ends on day 12. Annual share went from about 60/40 to 75 to 80% choosing annual.

    Monthly sat behind a view-all-plans option, and price and positioning did not change, only the layout and perceived risk. "We made the risk of actually starting the trial a lot more clear."

2Growing from Germany, and ads that sent people to a blog

  • Blinkist started in Germany and grew big there. Germany gives Blinkist results similar to the US even though the US market is about 10 times bigger.

    Yuliya Lennox cites this when arguing for localization: start with markets you know or that resemble your own, and with AI a service can be translated into a new language in about 3 hours. "I would bet on it like over everything else."

  • Blinkist pioneered sending paid ads to a blog, not the app store. Marcus Burke, who joined Blinkist in 2019, pioneered routing ad traffic to a blog instead of straight to the app store.

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