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ManyChat

A chat automation tool that sends DMs when viewers comment a keyword.

manychat.comApp Store1 source2 tips
In short

ManyChat's comment-to-DM automation let apps turn viewer intent into link clicks: one video drew about 13,000 'claim' comments, roughly half clicked the DM link, and download to paid ran about 6.7 to 7%. The lesson: ask for a low-friction comment instead of a hard sell, then deliver the app link automatically so interest becomes installs.

At a glanceHalf of Casper's keyword commenters clicked the DM link
  1. 1Viewer comments keywordAbout 13,000 on one video
  2. 2ManyChat DMs app linkNotification stays until viewer acts
  3. 3Viewer clicks linkAbout 6,500 clicks, around 50%
  4. 4Downloads, then paysAbout 6.7% download to paid

From Casper's ManyChat funnel

What was said about ManyChat

  • Casper used ManyChat to turn keyword comments into app link clicks. Viewers comment a keyword such as 'claim' and ManyChat DMs them the app link. About 13,000 commenters on one video led to about 6,500 clicks, around a 50% click-through rate, and download to paid was about 6.7%.

    The DM notification stays until the viewer acts, which captures intent that a passive link would lose. Casper tracks this funnel to see how many commenters become installs and payers. Quote: "Usually, out of the people who request the link, there's about a 50% click-through rate."

    Instagram comments on casper.capital's side-hustle reel, filled with 'Claim' replies triggering ManyChat DMs (25.4K comments).
    Instagram comments on casper.capital's side-hustle reel, filled with 'Claim' replies triggering ManyChat DMs (25.4K comments).
  • Keep calls to action soft on Shorts and TikTok, use DMs on Instagram. Calls to action reduce retention and attention spans are short on Shorts and TikTok, so skip the "link in bio" line, trim the video shorter, and add a pinned comment like "many apps can do this, the one in the video is called Payout". On Instagram, use a ManyChat comment-to-DM flow instead.

    On Instagram, about 50% of people who request the link click it, and download to paid is around 7%. Quote: "CTAs reduce retention."

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