Chapter 15 of 15 · Capital and Deals
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1. Finding Product-Market Fit
How to test for real customer pull earlyHow to pick a narrow niche to start inHow to launch a simple first version fastHow to learn from users and customersHow to read early signs of product-market fit2. Onboarding and Activation
How to structure onboarding as a storyHow to ask and use onboarding questionsHow to get users to the aha moment fastHow to decide how long onboarding should beHow to build quiz funnels for paid traffic3. Paywalls and Pricing
When to choose a hard paywall over freemiumHow to design a paywall that convertsHow to price annual and monthly plansHow to set, raise and localize pricesHow to run free trials and free tastes4. Business Models and Revenue
How to structure subscription tiersHow to keep a free tier that pays offHow to charge for usage and AI creditsHow to pair hardware with a subscriptionHow to add ads, affiliates and partners5. Retention and Engagement
How to measure retention honestlyHow to build habit loops that bring users backHow to use notifications and lifecycle messagesHow to reduce churn and handle cancellationsHow to build social loops and community6. Brand and Positioning
How to position against bigger incumbentsHow to name and describe your productHow to earn trust in high-stakes categoriesHow to borrow credibility from celebrities and experts7. Organic Content and Creators
How to find, vet and recruit creatorsHow to pay creators fairly and safelyHow to brief and manage creatorsHow to find and copy viral formatsHow to scale one format across many accountsHow to rank in AI search and SEO8. Paid, App Store and Viral Growth
How to make ads that convertHow to turn organic winners into paid adsHow to structure and scale Meta campaignsHow to tell if paid acquisition is profitableHow to win in the App StoreHow to build viral and referral loops9. Experimentation and Analytics
How to run trustworthy experimentsHow to judge test results correctlyHow to run more experiments fasterWhat metrics to track and how to define them10. Building AI Products
How to build for the models of tomorrowHow to design AI interfaces beyond chatHow to design AI agents people can trustHow to measure AI quality with evalsHow to control AI costs and pricingHow to build products with AI coding tools11. Teams, Hiring and Funding
How to hire people who thrive on ambiguityHow to organize small product teamsHow to run exploratory bets and kill themHow to work as a team with AI agentsWhen to raise money or sell your company12. Founder Principles
How to pick a mission worth building a company aroundWhy to trust your own judgment over the consensusHow to turn failure and setbacks into the next stepHow to learn from rivals and copy what works13. Choosing Where to Compete
How to make low cost your competitive advantageHow to create a market instead of fighting for shareWhy scarcity and brand can beat volumeHow to build an advantage that feeds itselfHow to attack a bigger rival where it cannot followWhen to stay focused on the core business14. Building and Leading the Company
How to hire great people and give them roomHow to align pay and ownership with the missionHow to keep your culture and standards as you growHow to build candor and fast decision-makingWhy leaders must stay close to the work and customersHow to choose and prepare a successor15. Capital and Deals
How to fund growth without losing controlHow to acquire companies and keep what makes them workWhat to do with cash: reinvest, buy back or holdWhy to keep a cash cushion and avoid heavy debtHow to structure ownership to protect your missionHow to negotiate deals that keep your leverage1 The bottom line
Lock control into a legal structure, such as a foundation, a trust, a family holding or a super voting share class. Rules written down early outlast heirs, raiders and the founder's own doubts.
2 Key takeaways
- Decide what must never happen to the company, then write it into the ownership. A structure only protects against the dangers it names.
Hans Wilsdorf, Rolex47:19 set up a trust in 1944 whose bylaws block a sale or a listing, and it still controls Rolex today.
Ingvar Kamprad, IKEA55:00 spent almost a decade with lawyers so the company could never be sold or dismantled.
- Use a foundation or trust when you want no owner who can cash out. Heirs, shareholders and governments cannot break up what nobody personally owns.
- At IKEA the Kamprad family sits on the boards but cannot control either company, even all three sons together
Kamprad, IKEA1:42:00.
- At IKEA the Kamprad family sits on the boards but cannot control either company, even all three sons together
- Use a family holding with a lock-up when the family should keep control. Pooled shares cannot be picked off one relative at a time.
- In 2011 over 50 Hermès family members put 50.2% of the equity into H51 with a lock-up of at least 20 years
Hermès34:30. - Walton Enterprises owns about 36% of Walmart, and the family owns just over 50% in total
Sam Walton, Walmart26:00.
- In 2011 over 50 Hermès family members put 50.2% of the equity into H51 with a lock-up of at least 20 years
- Use share classes if you want to go public and still keep control. Super voting shares let outside money in without handing over the vote.
- Google was the first tech company to use super voting shares at its 2004 IPO, and Meta, Alibaba, Shopify, Airbnb and Zoom copied it

Larry Page and Sergey Brin, Google3:08:13.
- Google was the first tech company to use super voting shares at its 2004 IPO, and Meta, Alibaba, Shopify, Airbnb and Zoom copied it
- If you sell a stake, trade price for written control. What you keep in the contract matters more than what you collect.
- Enzo Ferrari sold 50% to Fiat in 1969 and kept final say on racing
Enzo Ferrari, Ferrari1:21:24.
- Enzo Ferrari sold 50% to Fiat in 1969 and kept final say on racing
The company itself can never be dismantled.
Ingvar Kamprad, IKEA
2.1 Name the threat before you pick the structure
Each famous structure answers a specific danger, so list yours first.
- List who could break the company up, and what they would do. Kamprad did this at
IKEA1:42:00.
- He wanted to protect IKEA from his three sons fighting over it, from any one country's politics, and from short-term public market pressure
Kamprad, IKEA1:42:00. - Taxes were a threat too: Swedish inheritance taxes above 60% and a 2.5% annual wealth tax in the 1970s
Kamprad, IKEA1:42:00. - He put his view on going public bluntly: "going public is a little like wetting your pants it's warm and comfortable for a few minutes"
Kamprad, IKEA1:42:00.
- He wanted to protect IKEA from his three sons fighting over it, from any one country's politics, and from short-term public market pressure
- Decide what you will never do, and say it in the founding documents.
Wilsdorf at Rolex47:19 chose never to sell and never to list.
- The trust's bylaws block a sale or a listing
Wilsdorf, Rolex47:19. - That frees the company from catering to anything but making timeless watches
Wilsdorf, Rolex47:19. - His vision is still being carried out more than half a century after his death
Wilsdorf, Rolex47:19.
- The trust's bylaws block a sale or a listing
- Keep the number of partners small from the start. Enzo Ferrari took this from his father.
- Alfredo Ferrari said: "A company is perfect when the number of partners in it is odd and less than three"
Enzo Ferrari, Ferrari7:00. - It shaped why Enzo guarded racing control in every sale talk with Ford and Fiat
Enzo Ferrari, Ferrari7:00. - Bill Gates turned down Ross Perot's mid seven figure offer in 1979 with "No, I want to remain independent," when Microsoft's revenue was only $2.4 million

Bill Gates, Microsoft57:47.
- Alfredo Ferrari said: "A company is perfect when the number of partners in it is odd and less than three"
2.2 Put the company inside a foundation or trust
An entity with no personal owner cannot be sold, split or inherited away.
- Move the shares into self-owned foundations and split them by job. IKEA is the model
Kamprad, IKEA1:42:00.
- He used Dutch and Liechtenstein foundations, split into an operating company (Ingka) and a brand and concept company (Inter IKEA) that collects a 3% royalty
Kamprad, IKEA1:42:00. - The family sits on the boards but cannot control either company, even all three sons together
Kamprad, IKEA1:42:00. - To get there he moved to Denmark and then Switzerland
Kamprad, IKEA1:42:00.
- He used Dutch and Liechtenstein foundations, split into an operating company (Ingka) and a brand and concept company (Inter IKEA) that collects a 3% royalty
- Budget years of legal work, because the structure is layered. Kamprad did not rush it.
- He hired lawyers for almost a decade, and the result was a web of holding companies, a nonprofit and a Dutch foundation that owns IKEA
Kamprad, IKEA55:00. - The foundation is now among the largest in the world, and he insisted IKEA never go public
Kamprad, IKEA55:00.
- He hired lawyers for almost a decade, and the result was a web of holding companies, a nonprofit and a Dutch foundation that owns IKEA
- Let the trust's bylaws, not the trustees' mood, forbid a sale.
Rolex47:19 shows it.
- The Hans Wilsdorf Trust owns and controls Rolex, and its bylaws block a sale or listing
Wilsdorf, Rolex47:19.
- The Hans Wilsdorf Trust owns and controls Rolex, and its bylaws block a sale or listing
2.3 Pool the family's shares in a holding
If the family should keep control, bind the family to act as one.
- Lock the family's shares into one vehicle before a raider arrives, or as soon as one does. Hermès did it under attack.
- Bernard Arnault spent 2001 to 2010 secretly building a stake through equity swaps, then disclosed 14.2% in 2010 and grew it to 22.6% by 2011
Hermès34:30. - His buying shrank the float and inflated the share price to tempt 80 family members
Hermès34:30. - In 2011 over 50 of them put 50.2% of the equity into H51, with a contractual lock-up of at least 20 years, since renewed for another 10
Hermès34:30. - The family kept control, a French court later fined LVMH about 105 million euros, and Hermès's market cap rose roughly 16x from 2010
Hermès34:30.
- Bernard Arnault spent 2001 to 2010 secretly building a stake through equity swaps, then disclosed 14.2% in 2010 and grew it to 22.6% by 2011
- Set up a family partnership that must agree to any sale. Sam Walton did it in 1953.
- Following Helen's father LS Robson's advice, Sam and Helen created a partnership that became Walton Enterprises
Sam Walton, Walmart26:00. - Because the partnership had to agree to sell, the stock was never splintered
Sam Walton, Walmart26:00. - Sam believed this is why raiders and larger companies like Kmart never took over Walmart, and he warned his heirs in his book against changing it
Sam Walton, Walmart26:00.
- Following Helen's father LS Robson's advice, Sam and Helen created a partnership that became Walton Enterprises
2.4 Use share classes and rules to keep control while raising money
When you cannot avoid outside owners, write the voting rules so they cannot outvote you.
- Issue super voting shares before you list. Google did at its 2004 IPO.
- Larry and Sergey worried that public markets and employee sales would dilute their control

Page and Brin, Google3:08:13. - They borrowed the idea from newspaper families such as the New York Times company

Page and Brin, Google3:08:13. - Google was the first tech company to use it, and nearly every major tech IPO since has followed

Page and Brin, Google3:08:13.
- Larry and Sergey worried that public markets and employee sales would dilute their control
- Bind members to one set of rules that only a very high vote can change. Dee Hock did this at Visa.
- One universal set of operating regulations bound all members, now and as later amended, and banks were implicitly barred from joining competing networks
Dee Hock, Visa1:19:40. - Every member could call a vote, but "they set the Threshold at 80% for anything to happen"
Dee Hock, Visa1:19:40. - In practice the arrangement gave Hock, as CEO, most of the practical control
Dee Hock, Visa1:19:40.
- One universal set of operating regulations bound all members, now and as later amended, and banks were implicitly barred from joining competing networks
2.5 If you sell a stake, keep the control rights
A partial sale is safe only when the contract says who decides what.
- Split the decisions between you and the buyer in writing. Enzo Ferrari did it with Fiat in 1969.
- Sick with kidney disease, he sold 50% to Fiat, with a secret deal for 40% more on his death and 10% for his son Piero
Enzo Ferrari, Ferrari1:21:24. - Fiat would run road cars and Enzo would keep final say on racing
Enzo Ferrari, Ferrari1:21:24. - One real bidder meant a low price of about 6.8 million dollars for the whole company, and he lived another 19 years
Enzo Ferrari, Ferrari1:21:24. - Fiat bought the other 40% in 1988 at a valuation of 192 million dollars
Enzo Ferrari, Ferrari1:21:24.
- Sick with kidney disease, he sold 50% to Fiat, with a secret deal for 40% more on his death and 10% for his son Piero
- Make your own role a condition of any merger. Jensen Huang did.
- In the mid-2000s lull, with the stock flat, AMD tried to buy Nvidia, and Jensen "insisted that he be the CEO of the combined company"

Jensen Huang, Nvidia1:29:30. - The deal fell apart, and AMD bought ATI in 2006 and became Nvidia's main GPU rival

Jensen Huang, Nvidia1:29:30.
- In the mid-2000s lull, with the stock flat, AMD tried to buy Nvidia, and Jensen "insisted that he be the CEO of the combined company"
2.6 Where they differ
The right tool depends on who should hold control, and whether you need public money.
- Foundations take control away from the family, while holdings keep it with them. Pick based on whom you trust.
- The Kamprad sons cannot control IKEA, even all three together
Kamprad, IKEA1:42:00. - The Waltons own just over 50% of Walmart in total, and Hermès family members hold 50.2% through H51
Sam Walton, Walmart26:00,
Hermès34:30.
- The Kamprad sons cannot control IKEA, even all three together
- Some protect the mission by never listing, others by listing with special shares. It depends on whether you need public capital.
- IKEA and Rolex are built never to go public
Kamprad, IKEA55:00,
Wilsdorf, Rolex47:19. - Google and its many followers list and use super voting shares instead

Page and Brin, Google3:08:13.
- IKEA and Rolex are built never to go public
- Formal democracy can still leave practical control with one person. Visa shows the gap between the rules and the reality.
- Hock called Visa a pure democracy, yet the arrangement gave him most of the practical control as CEO
Dee Hock, Visa1:19:40.
- Hock called Visa a pure democracy, yet the arrangement gave him most of the practical control as CEO
← Previous lessonWhy to keep a cash cushion and avoid heavy debtNext lesson →How to negotiate deals that keep your leverage
Sources
- Excellence Is the Capacity To Take Pain | Travis Kalanick, Founder of Uber ·
David Senra - Ferrari: What happens when you staple a luxury brand to a sports team? ·
Acquired - Evan Spiegel, Snapchat: Building a Multi-Billion Dollar Company ·
David Senra - How Todd Graves Built Raising Cane's ·
David Senra - Daniel Ek, Spotify | David Senra ·
David Senra - How Bill Gates Works ·
Founders - Google Part I: Origins of Search. How the Best Business in Human History Happened ·
Acquired - The Founder of IKEA: Ingvar Kamprad ·
Founders - IKEA ·
Acquired - The Founder of Rolex: Hans Wilsdorf ·
Founders - Hermès ·
Acquired - Visa ·
Acquired - Walmart ·
Acquired - Nvidia: The GPU Company (1993-2006) ·
Acquired
Part of Capital and Deals in the growth library.