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Neos Kosmos

A Greek-Australian news publisher serving the Greek diaspora with a paywalled subscription offering.

neoskosmos.comApp Store2 sources6 tips
In short

Neos Kosmos, a Greek-Australian publisher, ran two single-variable paywall tests aimed at its diaspora readers. An immigrant boat image beat a Greek building by 13% in conversion, and an emotional, culturally rooted "support our work" message beat a benefits list by 16%. Lesson: tie paywall imagery and tone to your audience's identity, and test each element separately.

At a glanceEmotional paywall copy beat a benefits list by 16%
Benefits list
  • Listed premium benefits
  • Transactional tone
  • Rest of paywall unchanged
Emotional appealWon
  • Culturally rooted copy
  • Asked readers to "support our work"
  • Rest of paywall unchanged

+16% conversion

From Neos Kosmos paywall A/B test

What was said about Neos Kosmos

  • Neos Kosmos lifted conversion by swapping a benefits list for an emotional appeal. Neos Kosmos replaced a paywall listing premium benefits with culturally rooted copy asking readers to "support our work". The emotional version raised conversion by 16% over the benefits-driven original.

    Only the tone of voice changed, and the rest of the paywall stayed the same. It likely worked because the Greek diaspora audience feels a bond with the publication and its mission, so subscribing feels personal rather than transactional. Tone is a cheap variable to test alongside price and layout.

    Version A and version B as Neos Kosmos tested them.
    Version A and version B as Neos Kosmos tested them.
  • A paywall image of immigrants on a boat beat a Greek building. Neos Kosmos tested two paywall images: a Greek building (control) and immigrants arriving on a boat (variant). The boat image produced 13% higher conversion rates.

    The image was the only change, so price, copy and layout were untouched and the lift can be attributed to the visual. The boat image tied into the readership's shared migration story, which likely made the offer feel more relevant. A single image swap is a low-effort test to run before bigger paywall redesigns.

    Version A and version B as Neos Kosmos tested them.
    Version A and version B as Neos Kosmos tested them.

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