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Amplitude

A product analytics platform for tracking user behavior.

amplitude.com13 sources20 tips
In short

Amplitude shows up as the starting point for experimentation at Rise, the sleep app with 10M+ users. The team uses it to find the biggest drop-offs in its web quiz and app onboarding, then picks the problem before the solution. About 70% of experiments fail first, so they iterate. Lesson: pair analytics with standardized metrics and a standard stats engine like GrowthBook.

At a glanceRise starts experiments from the problem, not the solution
  1. 1Find biggest drop-offWeb quiz and app onboarding, in Amplitude
  2. 2List why it won't convertLack of trust, unclear value proposition
  3. 3Agree on biggest problemTeam decides together, written down
  4. 4List solutionsOnly after the problem is agreed
  5. 5Test and iterateAbout 70% fail on first try

From Rise and a quiz-funnel team on Amplitude

What was said about Amplitude

1How Rise and a quiz-funnel team use Amplitude

  • Start experiments from the biggest drop-off in Amplitude, then agree on the problem. The team finds the biggest drop-off in the web quiz and app onboarding in Amplitude. They then list every reason the page might not convert, such as lack of trust or an unclear value proposition, agree as a team on the biggest problem, and only then list solutions.

    Everything is written down so a failed test can be diagnosed and iterated on. About 70% of their experiments fail on the first try, and they iterate on the failures to find winners. Quote: "we're obsessed with the problem and not the solution."

  • Rise pairs Amplitude with Segment and GrowthBook rather than judging tests in it. Rise uses Segment for tracking, Amplitude for product analytics, and GrowthBook, which sits on the warehouse, for test statistics. Product managers do not judge winners in spreadsheets, and the team does not write its own stats engine, because of pitfalls like sample ratio mismatch.

    GrowthBook was Rise's biggest move toward standardizing experimentation, and it is cheap if the data is already organized. Metrics like trial start rate need clean definitions, since real user journeys are non-linear with reinstalls and returns. Quote: "never write your own statistics engine".

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