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The Anatomy of a High-Performing UGC Ad

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App Masters12:27Open on YouTube
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The bottom line

A top UGC ad feels like a genuine tip, hooks the viewer in three seconds, and is proven by cheap, frequent tests. Test many hooks on one ad body, because the hook decides whether anyone keeps watching.

Key takeaways

  • A UGC ad works when it does not look like an ad. 0:04
    • Four ingredients make a top ad: the hook, the elements (green screen, captions, sound effects), psychological resonance and the call to action.
    • A package-tracking ad uses the "Porsche Pirates" angle and doorstep camera footage, then ends with "hey, it works for me, I hope it helps".
  • The first three seconds decide the ad, so test several hooks on the same body. 1:06
    • Shape each ad as hook, development and call to action, then swap only the hook.
    • Hooks that work include question and solution, "iPhone hack they don't want you to know", POV, "signs you need", "if you are X", "four reasons why" and split-screen versus.
  • Start with app install campaigns so the ad platform has data to learn from. 9:34
    • Platforms need events, and events near the final conversion are rare, so installs come first and subscriptions later.
    • Test two creatives against two audiences, such as Advantage Plus and a broad audience, and install the Facebook SDK so Meta can find likely installers.
  • Judge each creative first by click-through rate and cost per tap. 8:22
    • A good CTR sits between 1% and 4%, and cost per tap should stay under $1.
    • A 90 cent tap cannot reach a $1 install target, so that creative needs changing.
  • Budget enough to learn, then keep swapping in new creatives. 10:40
    • Plan about $500 over a few weeks, or $20 to $30 a day, but cut a $2 per tap ad early.
    • Launch new creatives once a week or every two weeks, depending on budget.

The reason why I like this one is it doesn't feel like an ad.

UGC ad expert

Chapter summaries

0:00 Emotion and curiosity make the hook land

A hook works by triggering a feeling or a question, not by describing the product.

  • Psychological resonance separates a top ad from an average one 0:34
    • It is the emotion the ad creates while you watch.
    • A strong emotion is not needed every time.
    • Sometimes a simple psychological argument is enough to create strong intent.
    • UGC is an ad made with an iPhone, and its main trait is that it does not look like an ad.
  • Each hook type fits a kind of app 1:36
    • A full inbox on screen, then "listen to my free app", fits an email tool.
    • "iPhone hack Apple doesn't want you to know" fits a battery-saving app.
    • "How you organize your couple's life" shows the solution right away.
    • "If you are tired of not sleeping well, listen up" calls out the viewer.

3:22 A package-tracking ad built with AI

A cheap, staged ad can feel like a real tip when each element is chosen with care.

  • One person with no editing skills made every element with AI 4:45
    • It uses captions, screen recordings and AI-transformed content.
    • The search for "best package tracking" ends on a screenshot of the app.
    • The footage is a stock photo of a bank robbery plus a screenshot of a video of Amazon packages.
    • The cited reason it grabs attention is that 80% of Americans shop online.
    • The "changed my mom's name on iPhone" clip was staged but still looks like a genuine tip.
  • The call to action is a soft sign-off, not a download demand 5:29
    • The app works with Amazon, Walmart and other shippers.
    • The tone stays honest: "I'm just being genuine here, I just want to give you a nice tip".

5:52 Where to run video ads

Meta is the best first platform because it offers the most complete tools.

  • Start on Meta, which covers both Facebook and Instagram 5:55
    • TikTok or Google could also work.
    • Google app install campaigns are a black box, so they give less control.

6:14 Where UGC runs and how it pays

Vertical UGC can be reused across platforms, and low-cost installs matter less than a higher conversion rate.

  • Vertical video beats text ads on Google app campaigns. 6:19
    • Text ads get the most impressions, but vertical video and images win in some cases.
    • Reels and TikTok videos can go straight onto Google's platform.
    • App installs campaigns show placements, so a good cost on YouTube or display is visible.
  • A $30 a year app needs a higher conversion rate or mixed model marketing. 7:35
    • Installs under 90 cents are rare, so a 3% conversion rate is not enough on its own.
    • A B2B app gets little traffic, but each visitor can matter a lot.
  • Creator pages make an ad look less like an ad. 7:56
    • Partnership ads and Spark ads run the ad from a creator's page.
    • Posting from the app account or the creator account made little difference in tests.
    • Organic results may not carry over to ads, but organic tests work if the post is about the app and not selling it.

9:34 Structure and finding winners

Keep the setup simple, and let competitors' long-running ads show what works.

  • One campaign is the default, but platform limits can force two. 11:08
    • Advantage Plus and a broad audience may need separate campaigns for technical reasons.
    • Running iOS and Android always means two campaigns.
  • The oldest active ad in an ad library is a top performer. 11:57
    • TikTok's ad library has an app install filter.
    • In the Facebook and Google libraries, keep only active ads and scroll to the oldest.
    • An ad running for eight months is a proven performer.

In the growth library

Unnamed UGC ad expert (host: App Masters), UGC ad creator and mobile app advertiser, speaking with App Masters. Breaks a high-performing UGC app ad into four parts (hook, elements, psychological resonance, call to action) and walks through hook formats, an example ad, campaign structure, budgets and metrics. Gives concrete numbers to compare against, such as a 1 to 4% CTR, under $1 cost per tap and $500 to test.

Lessons that draw on this:

More from App Masters · The whole library, and ask it anything

Transcript344 lines
0:00

ugc is user generated content that's basically an ad you can make with your iPhone the main traits with ugc is it doesn't look like a not even though it is let's break down the the key ingredients of a top performing app with my experience there will be like four main ones the first one is the hook first three seconds that's where you catch the attention second one elements are you using a green screen what kind of footage are you using are you using C options subtitles anything circled little sound effects third one psychological resonance what kind of emotions the ad generates when you watch it and that one is very very important especially when you want to compare like a normal performing ad to a top performing ad obviously you cannot always have high emotions with every ad sometimes just some psychological arguments can be enough to generate strong intention the last one they're called to action if Hook is the most

0:59

important part have you seen where it's just the footage is all the same but the first three seconds you just change it up and it made a key difference absolutely whenever you create ads especially ugc ads UC see user generated content ads that's easy to do you want to try different hooks so when you create your ad you have the way I shape things is you have the the hook the intro development and call to action I like to have different hooks but these hooks can use the same development and same call to action sometimes people can use different call to actions as well if they want to but the hooks for sure good idea to test it what type of hooks work the best question and solution kind of hook so for example does your inbox look like this so you show full inbox well then listen to my free act question solution works all the time the second one let's say we're using iOS something like iPhone hack part one or iPhone hack

1:53

they don't want you to know about then it has a little bit more of curiosity this one would be good for an app that helps you save on battery and stuff like that then you can say hey this app Apple doesn't want you to know about it take a take a peek listen to that and then people boom you catch your attention third one you show right away how to solve your problem and this is how you solve this problem for example hey this is how you organize your couple's life another one how to that's easy fifth one POV P this one is still very trendy it's like point of view I'm doing this or POV for example you're having problem managing your uh calendar with your girlfriend and then boom you go on with explaining things so POV Works organically as well as with ads this one is really good too these are the sign that you might need to get a nap for meditation because you're too stressed out so this thing is really powerful and

2:41

people always look out for do I have these symptoms seven one if you are X then listen up so if you are tired of not sleeping well then Len up I've got a free act for you this is really good last one I've seen it working with ads four reasons why four reason why I love this app and then you go on with explaining the kind of benefits and so on you want to talk about the versus this is trendy two the screen is split on two so on top you have the couple arguing and on the bottom they're having a good time same people just different situation and then you're like okay these people are not using KLA these people are using C KLA and then for the rest of the ad you can go on and explain why it makes their life easier do you want me to pull up any of the examples shpd is a package tracking app how it works oh I think we I cannot hear the um yeah sorry I'm not sure if the listeners can listen but the beautiful thing is we

3:43

having subtitles here yep the thing I like about it is you're leading with something that people are used to seeing and then leading with like hey here's the app the reason why I I like this one is it doesn't feel like an ad the reason why this video is working so well to my opinion is because we're using the the angle of the Porsche Pirates the Porsche Pirates are like people who are stealing Amazon packages and stuff like that is very trendy nowadays when we go with the hook this footage marked the last time when we're hit by a Porsche P every words there are important this footage when people when someone sees this footage that looks like something more intimate more like hey what's going on plus the video that accompass that it is a footage is it it is it's actually like a camera 80% of Americans are doing online sh shopping so obviously it's something that is bothering everyone so because of these little elements little

4:35

little things it catches the attention I changed my mom's name on iPhone and she was like my mean my neighbor for a little bit we staged the whole thing but it does look like a a genuine tip in then so as for elements we have here we have the captions we have the subtitles we have screen records we have content transform via AI That's those are the elements as as well as package tracking I love that you're searching for best package tracking and then Boom showing the screenshot of shiity brilliant move I took a stock photo from someone who was robbing a bank I think that was a photo was showing and I took like a screen record a screenshot of a video where you can see some Amazon packages I have no skills in editing it's just all because of AI that I can do these magical things and when we talk about these kind of like elements as well I it works with all these shippers everything Amazon Walmart Etc so I made sure that

5:29

we had the call to action I don't know if we have seen it yet but check this out it's coming soon okay because now I know works for me hope it helps it's not downloaded it's like hey it works for me I hope it helps I'm just being genuine here I just want to give you a nice tip and boom which platform would you pick Tik Tok Instagram or YouTube to start off with for video ads I would say maybe meta because meta regroups Facebook ads and Instagram ads still like the platform that's most used and that's where you get the complete tools as well compared to Tik Tok or Google could work too but a prefer app install campaign on Google th% because it's such a blackbox ugc when you're doing ugc and UAC Universal app campaigns on Google I've seen vertical videos perform pretty well so throw your reels throw your Tik Tok videos onto Google ad platform typically we've seen the the textle ads you know

6:28

the text Bas ad the headlines and descriptions get the most Impressions but the times where video and images beat it is when you have a vertical video like this too one thing that's really cool with Google ad campaign and that's only strictly for app installs you can see where your placements because you can see oh okay on display and on YouTube my cost requisition is quite good on my creative so that means something's going do you think testing the ad as a normal video like organic on Tik Tok and monitoring the reaction is a good way of testing whether the ad will perform well what works in organically doesn't necessarily means it's going to work for ads because it depends always of the objective right but if your post is about your your app itself and not sells it go ahead and and do that Daniel says how big of a budget should I have available as a newbie before jumping into ads at least 20 $30 a day for a

7:18

start is enough for you to get result but if your app is in B2B for example you might not get a lot of traffic but the one traffic you will get might make a big difference but if you're like normal app I would say and you it's about it's about volume and so on 20 $30 a day would yeah repa says how is it possible to be profitable with ads if you charge $30 a year at 3% conversion rate and you get installs for less than 90 cents and I never see installs for less than a dollar there's two things you can do try to get that conversion rate higher the other thing you can do is think about mixed model marketing George says should I post a ugc video on my app account or their creator account mentioning the app I don't think there's a big difference between the two I've tested both because you can do something with Tik Tok ads and also with Instagram ads nowadays called like the partnership ads or spark ads whatever platform

8:06

you're using instead of using your page or your app is going to use a Content creators page so it it looks less like an ad Marcel says when you are testing various ad creatives at the metrics level are you focused on Impressions cpcs installs whenever you start a a campaign the first metric I look at the CTR and the cosper click or aka the cosper tap once you see some numbers it moves but not that much so if you see that your cost per tab for example is 90 cents and you need to have for example just like our previous example a cper install for one daughter you might have to do something with the creative because it's going to be hard to get there so if you have a high CTR that means people are engaged with your ad you're getting there if you have a low cost per click that also means people are engaged with your app then look at it downloads and give it a shot at first if you have a okay cost per download but

8:55

you see that it keeps on decreasing you're good to go so start with that and then look at or subscription if you event the event you choose in your ad campaign is subscription look at that too let's say you're getting a CTR for $2 what percentage of those clicks lead to an install do you have a rough number in your head when you want to have a good CTR on your on your campaign that will stay between like one and 4% most of the time uh sometimes if you have an app that's more Niche and that's just like Target specific people yeah maybe your cper TAP might stay in the $1 area but try to stay under the the $1 I want to get into the best campaign structure to start testing these new ad creatives I'm a big fan of app install campaign at first of let's say you start from scratch you're on meta ads and the algorithm has no data at all I would start with app install campaign because the way it works with advertising

9:45

platforms they need events if they don't have events the algorithm cannot aim anywhere so if you don't know how many subscriptions you might likely get or so on the more closer to the final conversion the the less events you get so if you start from scratch you want to give the algorithm as much as possible data so I would start with app install campaigns maybe and then move up to subscription based campaign and you can test both in the same times as well when it comes to objective campaign now in your app install campaign what I suggest you to test at first right away very simple it's audiences and creatives you create one campaign Advantage Plus on meta with automated targeting and then you upload two different creatives and then you use the two same different creatives for a different audience maybe a broaden audience with no targeting tools at all H targeting details at all that could be something the best

10:39

structure for sure and when it comes to budget again there's no right answer for that but I would say if you don't have at least $500 to test in a few weeks it might not be enough for you to get thata and know what's up for sure but one thing if you're like hey my hat is $2 per tap and I'm going to let it run at the end until the end of $500 maybe it's Gonna Change that's not probably not going to change so you want to act quick but also you don't want to jump to conclusion too early it's like the sweet spot of things $500 when you're testing out these different audiences they're two different ad groups in the same campaign or different campaigns if it's an Advantage Plus audience for example because of the technicalities of things you cannot have one campaign it has to be like two campaigns but normally I would suggest to keep it under one campaign if possible but if you if you run IOS and Android you have no choice

11:24

anyway to have like two different campaigns at first how often should you be testing out new creatives we try to do once a week but do you have a Cadence that you like depends of the budget but once a week once every two weeks Lucas says Hey both is it necessary to set up Facebook SDK to report ads results back to meta or can you simply run it without it yeah you do Lucas if you want Facebook to be intelligent if you want Facebook to look for more people that are likely to install your app you definitely need the Facebook SDK how do you determine top performers on Tik toac ad Library you can see a little filter where you can choose app install campaigns and you know for sure you're watching ads about people looking for either app installs or subscriptions the other thing you could do is go see your competitors's ads on Facebook ads library and Google ads Library as well the thing that people don't know is I keep only the ads

12:18

that are active and I go scroll down and I see which one is the oldest so let's say you have an ad that's been running for eight months I know for a fact that this is a top performer