The bottom line
Making a paid app or an in-app purchase free for a couple of days, with press coverage, is the best growth hack in apps. It brings about 15,000 downloads, lifts other apps, and raises keyword rank at almost no real cost.
Key takeaways
- A free campaign brings thousands of downloads within days. 2:23
- Paintball Rush got 14,500 downloads in about a week, and most came in the first two days.
- BGR covered it on August 2 and App Advice on August 3, and the day before the app had about five downloads.
- The campaign costs almost no real money. 4:36
- Only 14% of the nearly 15,000 downloads took the free in-app purchase.
- With a $1 to $2 price, the giveaway is about $2,000 to $3,000 of potential revenue, not cash spent.
- The campaign also lifts the rest of the portfolio. 5:47
- Spaceman Dodgeball, which got almost no downloads, rose 490% week over week.
- Four people bought other in-app purchases, such as the mega pack.
- The download spike pushes the app up in keyword search. 8:00
- The app reached number two for "paintball" and still got about 400 downloads a day on day five. A past campaign on another app fell back to zero by day four.
- That rank brought about 1,000 or more organic downloads, though it later slipped to about number 11.
I'm able to drive 15,000 downloads in a matter of days without really spending a dime.
Steve P. Young, App Masters
Chapter summaries
0:00 What a paid-to-free campaign is
A short free window plus press coverage can turn a monetized app into a download engine.
- The campaign works for paid apps and for free apps. 1:10
- A paid app goes free for a couple of days, gets press and drives thousands of downloads.
- A free app makes one in-app purchase free instead.
- It has also worked for virtual goods, such as gems for a character.
- Client results can't be shared, so the numbers come from his own game.
- Paintball Rush is the test case. 1:43
- Apple featured it in May, in China only, and that brought about 30,000 downloads.
- He wanted more downloads after the feature ended.
- He says he can rerun the campaign and get press any time he wants.
2:23 The numbers behind the campaign
Press timing and the shape of the offer decide how big the spike is.
- Coverage on two separate days shaped the spike. 2:45
- He wanted both sites to cover the app on the same day, but App Advice ran a day later.
- Day four shows the residual effect of the App Advice story.
- Past campaigns usually fell back to zero, so he compares this one with them later.
- Press coverage required a second free purchase. 4:11
- Two in-app purchases went free: double stars and remove ads.
- App Advice's Tyler wouldn't cover an app with ads, but agreed once ads were removed.
- The campaign was first built around double stars, number three in the list.
- The data comes from his best portfolio, where he keeps his good apps.
5:44 Other apps and purchases gain too
A free campaign sends buyers to the rest of a developer's catalog, most of all in games.
- Apps with many in-app purchases and game portfolios gain the most 9:07
- Friends running the campaign reported more in-app purchases.
- Players who like one game go browse the publisher's other games.
- Young can't share his friends' data, so he shows his own, which is small.
- Another client ran the same campaign and saw a much bigger purchase increase.
- The camera app O Snap draws few downloads, while Spaceman Dodgeball is a game, so it gets browsed.
6:58 Rank keeps downloads coming
Apple rewards a download spike with keyword rank, and that rank brings organic downloads after the press fades.
- Usually a free spike collapses within days 6:58
- O Snap went free and got about 30,000 downloads in a couple of days.
- It was back near zero by day four.
- Press landed on the 2nd (BGR) and the 3rd (App Advice), so a decline was expected from the 3rd and 4th.
- Young expected hundreds of downloads a day by the 5th.
- Paintball Rush kept selling because its rank rose 8:20
- Downloads climbed on the 3rd and 4th, and Apple then raised the rank for "paintball".
- That rank alone is worth about 400 downloads a day, by Young's estimate.
- The 5th brought 437 downloads, when the app should have been dead.
- Young is working on a way back to the top spot and will share that data in a later case study.
In the growth library
Steve P. Young, Founder of App Masters, app marketing agency and app publisher. A paid-to-free campaign, where a paid app or an in-app purchase goes free for a couple of days and gets press coverage, can drive thousands of downloads at almost no cost. Paintball Rush got about 14.5K downloads in a week, lifted downloads for the publisher's other apps, and climbed to number two for the keyword 'paintball'.
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