The bottom line
App revenue grows when the paywall is shown during onboarding, on the home page and in a long, persuasive form, using the tactics that already work on the web. Small paywall changes like these lifted sales by 50% to 12x.
Key takeaways
- Most buyers pay during onboarding, so the paywall belongs there. 2:33
- 60 to 80% of the people who buy do it during onboarding, because users arrive as warm leads with built-in trust.
- Warming users up with teasing before the paywall beat showing it as the first screen by 234%.
- The paywall also needs a visible home page entry point that keeps coming back. 5:27
- Onboarding and the home page together account for 80 to 90% of purchases, so a buried settings menu loses sales.
- One client grew revenue 12x just by adding an upgrade button to the home page.
- Longer paywalls with more text convert better. 6:57
- The longer version won by 65%, and the logic comes from the web, where long pages convert better because people read when they are about to pay.
- A developer with only 15 downloads a day went from $250 to $1,000 a month by optimizing the paywall.
- Web conversion tactics such as animation, delayed close buttons and urgency lift sales. 8:53
- Subtle animations raised sales, and waiting a couple of seconds before showing the X also raised conversions.
- Long pricing pages borrow the usual web elements: headline, benefits, social proof, testimonials, FAQ and a floating button.
- Promotions and win-back offers recover users who decline the first paywall. 10:33
- Headway offers 70% off when a user exits the paywall, like an e-commerce coupon popup.
- That 70% offer is one of its most popular in-app purchases, bought through the reading flow.
People won't read most of the time. They will read when they're about to pay you.
Steve Young, App Masters
Chapter summaries
0:00 Paywall advice built on case studies
The seven tactics come from paywall case studies gathered since 2019.
- The advice comes from years of paywall testing. 1:46
- The team works on ASO, Apple Search Ads and Google Ads.
- Case studies on raising revenue through paywalls began in 2019.
- Steve Young started with side apps in 2011, earning $500 to $1,000 a month.
- He interviewed Dan Counsel (Clear), Paul Haddad (Tweetbot) and Chris Barton (Shazam) for his podcast, then went full-time 6 months in.
2:05 Show the paywall in onboarding
App users arrive already trusting the app, so pricing shown during onboarding sells.
- App users start with trust that web visitors must earn. 2:14
- A web video viewer may need two or three videos to trust a creator.
- A downloader is already a warm lead.
- A YouTube subscriber tracked where purchases came from, across four places. Most audience members guessed onboarding was under 50%, and it was far higher.
- Showing the paywall before sign-up also lifts conversions. 3:37
- Asking for payment before asking users to register increased sales.
- Headspace was shown as an example of a paywall inside onboarding.
3:52 Warm users up before the paywall
Interactive onboarding builds commitment, so the paywall lands on a ready buyer.
- Questions and social proof prepare users to buy. 3:59
- Lucid asks users questions, which increases conversions.
- It puts social proof inside onboarding.
- Lucid ends with a "yes ladder": several easy yeses before the paywall appears.
- An aggressive first-screen paywall leaves sales unclaimed. 5:04
- More apps now open with the paywall, which is why Young added a slide on it.
- His advice is to build an onboarding flow that teases the offer first.
5:44 Keep the offer in sight and make it longer
Repeated offers and fuller paywall copy keep more users close to buying.
- Some apps show the paywall on every app open. 5:47
- Headway keeps a gift icon with a 50% offer on the home page.
- The second open and every open after it brings the same 50% offer.
- After two weeks the gift icon was still there, which Steve Young calls super aggressive.
- A longer, fuller paywall sells more. 6:42
- A room of developers split almost 50/50 when asked to guess the winner.
- The same client reached 12x revenue again after adding a longer paywall.
- A friend's test of more text against less text gave a 50% increase in sales.
- The page doesn't need to be super long. People just want to know what they are getting.
8:06 Borrow the web pricing page
A long pricing page follows a set order that paid websites already use.
- Build the page in the usual web order. 8:15
- The order is headline, benefits, social proof, features table, testimonials, pricing, FAQ, then a floating button.
- The features table is optional.
- The floating button stays visible while users scroll. Any paid site such as ClickFunnels shows the same elements.
9:18 Urgency and win-back offers
A discount with a deadline, shown after the user declines, turns a lost visitor into a buyer.
- Several apps answer a closed paywall with a timed discount. 9:34
- Apptive, FastTrak and ClassPass each show a second offer with urgency after the user taps X.
- Steve thinks promotions and win-backs are underused.
- Headway locks everything but one daily read. 10:15
- Tapping a book brings the paywall, and closing it brings the second offer.
- The user already showed interest in a book, like an e-commerce visitor offered a 10% coupon.
- Most buyers take the $9 onboarding offer, but many buy through this reading flow.
In the growth library
Steve P. Young, Founder of App Masters, app marketing and paywall optimization consultancy. Seven paywall and monetization tactics for apps, drawn from App Masters case studies since 2019: show pricing in onboarding, put upgrade buttons on the home page, use longer paywalls, and add urgency and win-back offers. The results include a 234% sales lift from warming up users before the paywall, 12x revenue for one client, and a developer going from $250 to $1,000 a month on 15 downloads a day.
Lessons that draw on this:
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