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5 Reasons You Should Soft-Launch Your App

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App Masters14:45Open on YouTube
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The bottom line

Soft launch your app with a cheap prototype before the worldwide release, so you gain early users and learn what works. Marketing, not development, is the hardest part, so money and effort belong there.

Key takeaways

  • Marketing is the biggest challenge for app publishers, not development. 2:42
    • In the Business Insider and Mobi study, 43% named marketing and only 17% named development.
    • One founder spent tens of thousands on building and had $1,000 left to launch.
  • A soft launch needs only a cheap prototype, not a finished app. 4:34
    • InVision makes a clickable prototype that someone can try on your phone. Keynote or PowerPoint slides linked by buttons also work.
    • The Color Switch creator built a working prototype in a couple of hours to test his idea.
  • Content made before launch builds an early audience. 7:13
    • A Medium post titled "Hey Apple, I just fixed your camera app" brought 100+ email signups before launch.
    • That pre-launch buzz also earned press on The Next Web and strong sales of a paid app.
  • Watching real reactions shows which features matter. 9:32
    • Testers said "cool" to tap-to-shoot, but the shake-to-flip camera won the big reaction, so it became the lead pitch.
    • A TouchArcade forum user asked for single-player offline mode in a social game, which the creator had not planned.
  • Watching someone use your app shows whether they understand it. 12:19
    • Hand your phone to a newcomer and watch where they tap and where their eyes go.
    • You know your app too well to see its confusing parts yourself.

I don't even talk about making it because I feel like that's the easy part.

Steve Young, App Masters

Chapter summaries

0:00 A soft launch balances speed and care

Moving fast matters, but a soft launch works only if you also slow down enough to test the idea.

  • Going too fast or too slow both break a launch. 1:40
    • Too fast sets you up for failure. Too slow and you chase perfection and never launch.
    • Steve Young calls himself all about speed, but wants a balance.
    • His biggest fear with any new idea is nobody wants this. He treats that paranoia as the push to talk to people and gauge interest first.

2:42 Creators put their effort in the wrong place

Most creators spend their mind share on development, when the real challenge lies in marketing and design.

  • Creators' priorities are the reverse of where the challenge is. 3:14
    • Their focus runs from development first, to design, to marketing last.
    • Many people tell him I made this app and then ask for help launching it.
    • He argues the focus should be more on marketing and design, and less on development.

4:34 Test the idea without writing code

You can get early users with a cheap, code-free prototype before paying a developer.

  • A prototype lets people react to the app on their own phone. 5:06
    • It acts like a real app when you hand over your phone.
    • It does not work for games.
    • Watch where people push, and what they say about the designs.
    • If you lack design skills, templates exist.
  • Content apps can be built from an existing WordPress site. 6:45
    • iPresser plugs into your WordPress site and turns it into an app.
    • It suits magazine-style, content-driven or ecommerce ideas.
    • It costs a few hundred dollars.

7:23 A viral post turns a launch into an audience

A bold, personal headline and a real complaint about a famous app drew readers in before the product existed.

  • Big names in the headline grab attention fast. 7:35
    • Naming Apple and Steve Jobs made the story personal and made readers curious.
    • The post included screenshots to back the claim.
    • Its argument: the flash and the selfie flip sit far from the shutter button, though everyone was taking selfies.
    • He ends by inviting doubters to check his website or email him.
  • A sloppy sign-up form is enough to capture the audience. 8:44
    • The form simply emailed him each address, with no MailChimp.
    • A virtual assistant in India copied the addresses into a spreadsheet.
    • He was "pretty lazy" and only wanted to see if it worked.
    • He says the strategy still works today.

9:32 Reactions and forum feedback show which features are true

An idea feels right until real people react, so test features out in the wild.

  • Telling people your idea and watching their face is a quick test. 9:36
    • A polite "oh that's cool" means little. A big reaction means something.
    • Handing over the phone and letting the flip happen on them gave the real "woah".
    • He then led every pitch with that feature.
  • A forum post can expose what you got wrong about your own plan. 10:48
    • His client Jonas posted on TouchArcade, still online from 2016, and offered $700 in prizes.
    • Jonas had skipped single-player so friends would play each other, since it is a social game.
    • The requester loved the app but still wanted that mode.

12:19 Usability means seeing if users get it

Only an outsider using the app can show whether it is understandable.

  • Let people use the app instead of explaining it to them. 12:32
    • His pet peeve is founders who walk him through the steps. He asks for the phone instead.
    • Founders know the app too well to judge it.
    • The question is whether a stranger really understands how to play.
    • Shy founders or those far from testers can use affordable remote methods.

In the growth library

Steve P. Young, Founder of App Masters. Explains five reasons to soft launch an app: get early users without building anything, test features, check usability, gauge reactions and find out if anyone wants it. The proof is Steve's own pre-launch blog post that brought 100+ emails and press coverage on The Next Web for a paid camera app.

More from App Masters · The whole library, and ask it anything

Transcript376 lines
0:00

coming up you're gonna discover five killer reasons you need to soft launch your app stay tuned what is up beautiful app nation it is a steepy young founder of app masters Co and in this video I'm gonna share with you it's pulled again pulled directly from our new course about how to soft launch and set yourself up for optimal success that's in the app masters Academy but in this module we talked about five key reasons why you need to soft launch okay there's simple reasons and in the upcoming video I'm going to share with you ways that you can soft launch without actually building anything the number one the number one challenge app developers are facing today like Ted al and then how why why it's so stinking important to make sure you get your features right and your usability right before you you do your worldwide release okay all that's coming up in this upcoming module so stay tuned

1:19

for that and without further further ado let's get into it what is a soft launch what I'm sure you know what it is but I want to go through I hope you stay with me even if you know what it is because I want to tell you about some of the importance of a soft launch and my philosophy on it hopefully that will help you really really take your time with the soft launch now I'm not a proponent proponent of doing things too slowly I'm all about speed but it's a good balance of speed and slowness so you know you gotta have to have that balance otherwise and then going too fast you might set yourself up for failure or not for success and if you go too slow you're gonna try to make it too perfect and just never end up launching so you have to have that balance but without further ado let's get into this all right here's my philosophy on things is no one wants this like this is my biggest fear whenever I'm thinking about a new

2:16

project or a new company or new business idea nobody wants this and I feel like you need that type of paranoia to make sure that you dude things right and slowly properly not slowly but just properly like set yourself up for success Oh do a soft launch maybe talk to some people gauge some so I'm gonna share with you my tactics for doing this but that's my number one fear right guess what guys here's the number one challenge facing that publishers what do you think it is marketing look at 43% of people said it's marketing right like whoa it's not development anymore only 17% it's not design and this is the key thing actually let me take a step back look at how the challenging aspect of this and that's from Business Insider and in Moby did this actual chart and study but think about this you know before as developers as creators our mindset is completely opposite of this chart meaning forget the first three but look

3:25

at development that's what we would think oh man I gotta get this develop I gotta get this created right your mind share is done on development and less on design and definitely less on marketing right because I get so many people who say look I made this app Steve like this is so great now I'm ready to launch it can you please help me and I'm like how much money do you have I just literally talked to somebody about this he said oh well I've spent tens of thousands on this like five figures he wouldn't tell me exactly I like look deed is spending just one thousand dollars because that's what he said he had left that he wanted to spend is that in line with you spending tens of thousands of dollars launching this app like is that enough for you to feel like there's enough to give it some potential for success right and I think that's why I love this chart so much it's like we our mindset is completely

4:14

mine isn't but most people are completely flipped and it should be I'm more focused on marketing and design and less on development that's why on the podcast and on these courses I don't even talk about making it because I feel like that's the easy part okay all right here's why why why why why you should soft launch you got to get those early users okay it is so stinking important to get those early users and guess what you don't actually have to build anything okay you don't have to build anything I'm gonna go with you some details imma share with you some details on why how you can get like a prototype together without you having to write a line of code without you having to be like I have an idea where do I find a developer no no slow down cowboy I'm gonna show you what you can do before then alright so here use a site called envision in AI n vision create a functional prototype if you got some

5:13

design skills great put some designs together if you don't there are templates out there and i'ma show with you too but create a functional prototype so you can say hey guys you know can I show you my app real quick great and just hand your hand your phone to somebody else and they can it will act like it's a real a real app right so if it's a game unfortunately you can't do it but if it's a an on game you can literally do that right and just to see where people are pushing like that's a really cool idea oh I really like the designs oh that I love would like this right all you can do is create a functional prototype and even the creator of color switch David right child he said in build box down he taught himself how to use build box but he created a functional prototype he didn't spend hours and hours he said look how can I get done in a couple of hours and just make something functional

6:05

and see if there's really something to this so spend a little bit if you want to spend some money developing it you don't know how to code okay just spend a little bit on a functional prototype you don't need spend tens of thousand dollars making me out because making me up is expensive you can use keynote as well just Google this is all I literally did I know people have done it already and I've tried to find one for Google slides just Google how to demo an iOS prototype in keynote because keynote you can point different things and even PowerPoint or Google slides you say hey this button goes over to this slide that's all you got to do it's that stinkin simple right it is that stinkin simple simple next WordPress so you're like hey I've got this idea for an app that's like a magazine or something else that's more content driven or even ecommerce platform there's a site called a presser past

6:56

of the podcast and they use WordPress they plug into your WordPress and they make an app out of your WordPress site so there are ways to do this without you spending a whole lot of money I press there's like a few hundred bucks and lastly what you can do too is create a blog post this is what I did - now mind you I already had the app ready to go and this was part of my pre-launch marketing strategy but I wrote a blog post on medium because I knew that it could protect me go viral and it did I said hey Apple I just fixed your camera app how I discovered my inner Steve Jobs while trying to take a picture of my newborn daughter now I love these headlines I hadn't looked back on this like I love that because one I said hey Apple that's gonna get people's attention I just fixed your camera app right like hello I'm intrigued already and then I love the subtitle I discovered my inner Steve Jobs while

7:49

trying to make a picture of mine take a picture of my newborn daughter right like I'm using these big names to like personalize it as well okay and here's look I'm taking credit for this all right but I did literally fix the iPhone camera app and here's what I said in the blog post if you read through it if you just search for that medium plus you can read through the whole blog post I had screenshots this is a section of this I said why and if you look at your iPhone camera app right now you'll know that there this is fix I said why is the flash and why is the selfie the flipping the camera so far away from actually taking the photo everybody's taking photos now this is like 2016 as well everybody's taking selfies right like why aren't they closer together why are they so separated and that was my big thing I think that there's a lot of great points in there guess what happened from this

8:44

blog post I got a hundred plus emails from people who just I said if you think I'm wrong go check out my website or send me an email right and they went to my website and on the website it had this little forum for email so I was even asking for emails they put in their email address and I had a hundred plus people emails ready to go when I was about to launch so and I was very scrappy so that forum all it did was you mailed me who signed up that person's email address didn't even go to like a MailChimp or anything else right I was pretty lazy I was just like let me see if this works anything anybody was signed up but it went viral and then I got it now I had to figure out a way to just grab those email addresses and put them into the spreadsheet which is very easy right I just sent to my VA in India it's like hey can you look at this put into the spreadsheet alright the other thing you can do is gauge their reaction

9:34

this is one of my favorite things to do actually I like to tell people my ideas and seeing how they react do they react like this over did they react like this right and so when I was beta testing my app oh snap that I just wrote hey app I'll just fix your camera app I would just see gauge people's reactions I was like hey guys you know I've got this camera app it's completely gesture based all you got to do is tap anywhere on the screen to take a photo and they're like oh that's cool but I was like look if you shake it it flips a camera like oh that's really cool that's really cool and I was like that's where I knew that I had something right just by gauging the reaction did they give me oh that's cool where they did when I said tap anywhere take a picture but when I shipped the phone in front of them and it flipped on to them and they got to see themselves like woah that was really cool I need to lead off

10:28

with that guess what I did I led that led off with it and because I did the pre-launch marketing as well with that blog post I was able to get press on The Next Web and I did great for sales because it was a paid app completely pay okay this is 2014 okay these strategies would still work today I'm telling you all right the next thing you want to make sure why you want to solve launch 2 is you want to test out your features you want to be very very you have an idea is it true ok so I'm gonna go back to my example of Jonas remember you think you've got to get this launched you gotta get this launch and we soft launch this and we'll go into how we did it on touch arcade as well for you and so you can see this forum post back in 2016 it's still up there so you can kind of copy the idea if you want Jonas is giving out a ton of money so you could see like sometimes I only give out a hundred bucks but he's

11:19

giving out $700 that's getting people's attention but anyways we did this in touch arcade and guess what happened we got somebody that actually said hey is there any chance you'd implement a single-player offline mode versus an AI so he can still play when your internet connection it's not so great he actually joins I don't think he'll mind me telling me telling you this but he actually didn't have single-player mode because he wanted to make sure that you can play against your friends that's why I said Jonas you got slowed down because it's a social game got a soft launch this and these are the features that you figured out right so you've got to be very very careful about this stuff you think you have the right idea but it's not until you get it out into the wild that people start coming back with you type of thing did something right look the guy loves the app he said this is a really great idea and it's really

12:12

good way when he's played it but he needed that single-player mode - right - I test those features and the last thing I'll mention is usability do your users know how to use your app alright it's that simple one of the my biggest pet peeves I gotta tell you guys is people saying hey Steve I got this new app and then I think here's how you do it here's how you go here you go there it's like dude hand me your phone let me see how to do it right because it is so you know it because it's your app but I don't know it and you can get some valuable information for seeing where I tap where I'm going where my eyes going do I really understand how to use your app right well I really understand how to play your game okay so that is so stinking important and we're gonna show you how to get those type of valuable user feedbacks if you're a little shy you don't wanna show anybody your your app or you feel like you're in some

13:12

deserted part of the world I'm gonna show you affordable way to do that as well okay and the one thing next coming up in the next module so pay attention to this is the one thing you better not forget it's a short video but it's so stinking critical when you're actually going for your real launch okay so the one thing you better not forget that's going to be there on the next so I'll see you it's a quick video be there I'll see you there I'm back alright awesome or what right the number one challenge facing a publisher's is marketing so you don't want to spend all this money making it and have little money terms of making accesing so if you want a full access to this new soft launch course you're only gonna get it through the app masters Academy so go check it out it's one low monthly stick in price it's $49 you get hours upon hours of great content from yours truly me and other people in my network who teach you

14:17

step by step how to do the exact thing from an apple feature to our ASO process to Facebook Ads anything you can imagine you're gonna find it under at masters Academy and if you want this dandy of a module forever in your arsenal and you want to get the full soft launch course once again it is app masters Academy comm and I'll see you on the next video