The bottom line
App downloads grow when a good app is pushed through five levers: a free promotion backed by press, App Store optimization, localization, exclusive press pitches and a direct pitch to Apple's category managers. Each lever puts the app in front of people who are ready to download it, and none of them rescues a weak app.
Key takeaways
- A temporary free offer with press coverage drives a burst of downloads and sales. 0:47
- The offer can be a paid app made free, or one in-app purchase made free for a couple of days in a free app.
- One friend sold more in that campaign than in the previous few months combined.
- App Store optimization still brings organic downloads, but only for good apps. 2:54
- Brands like Uber and Kindle can maximize it because their apps are strong.
- The people saying it no longer works were reskinning apps to hack their way into downloads.
- Localizing the app name and keywords opens new regions at a low cost. 4:39
- Apple lets you target about 28 regions.
- The order is name and keywords first, then screenshots and description, then in-app content.
- Giving one writer an exclusive still wins press coverage. 6:45
- Reporters at The Next Web and TechCrunch both said exclusives still work.
- The cost is that you cannot pitch anyone else until they pass.
- A direct pitch to Apple's category manager can win an App Store feature. 8:48
- Find the manager on LinkedIn, guess the email with Email Hunter and pitch at least two weeks before launch.
- An approved app makes the pitch stronger, and one of his own apps was featured in China.
I think the people who are complaining about it not working, they're just not making a good enough app.
Steve Young, App Masters
Chapter summaries
0:00 The paid-to-free campaign
A paid-to-free campaign works only when press makes people aware of it, and the in-app version has one design rule.
- The campaign needs press to bring the downloads. 2:17
- Young pitches App Advice and BGR, the biggest sites, and gets clients covered there.
- Reddit has an app hookup subreddit that works too.
- Done in a few days, it can bring thousands to hundreds of thousands of downloads.
- His warning: You can't just do it and hope that these downloads will come.
- An in-app purchase offered free must be non-consumable. 2:36
- A non-consumable is bought once and kept forever, like removing ads or unlocking new levels.
- Gems are a poor fit, because players can always buy more.
- His team now builds such a purchase into new apps for this campaign.
2:54 App Store optimization
App Store optimization is SEO for the App Store, and like web SEO it rewards a strong product and brand.
- ASO needs the same base as SEO: a good app, a brand and good content. 3:44
- Young says people are moving away from ASO, and he wants to double down on it.
- With the fundamentals in place, clients with good apps get a ton of downloads.
- He also teaches a black hat tactic, using App Store reviews to lift keyword rankings.
- He says it has worked many times for clients and his own apps.
4:39 Localization
Localization applies ASO to other languages, so the app can be found outside English-speaking markets.
- Localize the app name and keywords for each language, not just English. 5:00
- Gonzalo, founder of eTips, shared the strategy.
- Young has not used it himself yet, and says so.
- It goes in line with ASO, so it is the same keyword work repeated per country.
- He credits Gonzalo because he dislikes people passing off others' strategies as their own.
5:32 Localize in stages to open new regions
A translated app name and keywords bring downloads from a new country before the rest of the app is translated.
- Start with the name and keywords, and leave the app in English. 6:08
- Gonzalo recommends this first step for anyone on a budget.
- The cost is small, and the gain is more downloads from that region.
- Game makers should look hard at China and Japan.
- Users there can't see the keywords, but they do see the translated name.
- Some will be annoyed to open an English app. That is the only downside, and it is small.
6:41 Pitch an exclusive to one reporter
Reporters still value an exclusive, so a named pitch with the word in the subject line gets attention.
- Pitch one named reporter and put "exclusive" in the subject line. 7:13
- Writers like being first, so the offer flatters them.
- You can also pitch a whole outlet, such as "exclusive to TC" sent to its tips address.
- The pitch gives that writer the first right to cover the launch.
- TechCrunch and VentureBeat are the targets for an announcement exclusive.
- No reply means a pass, so start press well before launch. 7:57
- Only then are you free to pitch anyone else.
- iMore never answered his launch exclusive, then wrote about the app anyway.
- Press should begin before the app is out.
8:48 Pitch Apple for a feature
An App Store feature is partly a vanity metric, but a well-timed pitch to the right manager is worth making.
- Wait for approval before pitching, because it makes the pitch stronger. 9:40
- Each Apple manager owns one category, so match the manager to your app.
- Review takes about a day, so waiting costs little.
- Approval shows the manager that reviewers already passed the app.
- He prefers approved, and accepts submitted or in review at the least.
- Games are likely to be asked to launch on a Thursday, though that may change.
In the growth library
Steve Young, Founder of App Masters, app marketing agency and training. Five app growth tactics: temporary free promotions, ASO, localization, press exclusives and pitching Apple's App Store managers for a feature. The payoff is thousands to hundreds of thousands of downloads from a paid-to-free push, plus sales bumps larger than the prior few months combined.
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