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App · Shopping

Sephora

A beauty retailer with a shopping app.

sephora.comApp Store3 sources8 tips
In short

Sephora's app gets installs right: a permanent top banner installs in the mobile browser, and onboarding lets users skip sign-in and Face ID. But it opens on the home page, dropping the sunscreen the shopper picked, while Nike lands on the exact product. Lesson: pair in-browser install with deep links to the viewed product, and audit the journey end to end.

What was said about Sephora

Onboarding and activation6

Experimentation and analytics1

Capital and deals1

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