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Mixpanel

A product analytics platform that tracks user events to help product and engineering teams understand behavior.

mixpanel.com11 sources26 tips
In short

Mixpanel's own turnaround: with about 40% revenue churn in 2018 after spreading 50 engineers across side products, it refocused on the core and lifted retention from about 60% to 90% and NPS from 16 to 50. Apps use it to track trials and onboarding drop-off, and Gotthilf says Duolingo clones fail without teams reading it daily. Lesson: when churn rises, keep engineers on the core product.

At a glanceAlex's team copied top apps' flows, then tested them
  1. 1Break down top appsStudied full onboarding and paywall flows
  2. 2Run experimentsUsed Mixpanel and A/B tests
  3. 3Validate what they learnedChecked what made flows work

From Alex, Screens.design

What was said about Mixpanel

  • Alex's team learned subscription mechanics by breaking down top apps, then testing with Mixpanel. Alex and his partner studied the full onboarding and paywall flows of successful apps to see what made them work. They then ran experiments with Mixpanel and A/B tests to validate what they learned.

    At the start they did not understand the math, the statistics, or how much onboarding flows and paywalls matter. In his words, "we didn't understand the importance of onboarding flows and paywalls." His library, Screens.design, now shows full flows from 2,200 apps for this kind of study.

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