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Building Wiz: the fastest-growing startup in history | Raaz Herzberg (CMO and VP Product Strategy)

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The bottom line

Wiz became the fastest-growing software company by listening for real customer pull, moving fast on it, and then making loud, simple, optimistic noise in marketing. Founders and product leaders can copy this: ignore polite praise, follow the heat, and say plainly what you don't understand.

Key takeaways

  • Polite interest from customers is not a signal, and only pull is. 9:00
    • Early calls ended with sounds interesting, we'd love to hear more, yet nobody could say what Wiz was building.
    • After the pivot to cloud security, buyers asked about pricing, how long a POV takes, and who to connect Wiz to on their team.
  • Saying "I don't understand" out loud exposes a muddled idea early. 9:46
    • Raaz was sure she was the only one confused, but nobody understood what was being built, and a five-hour founder discussion led to the cloud security pivot.
    • She says an open, flat culture where voices are heard is what made it safe to ask.
  • Once pull appears, founders should do the selling themselves. 21:28
    • Wiz closed contracts before it had a sales team and sold a couple of million in ARR before the first sales hire.
    • She says hiring someone to fix what the core group can't do end to end is wishful thinking.
  • The heat in a company moves from product to engineering to sales to marketing, and leaders should follow it. 17:18
    • Two and a half years in, sellers won every proof of value but customers said I wish we heard of Wiz after signing with a competitor.
    • The CEO asked Raaz, a former engineer and product manager, to lead marketing, and she took it with no marketing background.
  • Marketing rewards bold, clear and cheap experiments, unlike product. 37:00
    • A Wizard of Oz themed booth and a pink, bright blue brand drew five times the visitors at RSA, in the same space with the same spend.
    • Messages must be crystal clear for anyone outside the bubble, so buyers who search "cloud security solution" find Wiz, not the jargon term CNAP.

I'm kind of okay with being pretty sure I'm going to fail at something, and still attempting it.

Raaz Herzberg

Chapter summaries

0:00 Raaz's background

Raaz took an unusual path from engineer to product leader to marketing chief, at a company that outgrew every software company before it.

  • Her career ran from engineering through product into marketing. 1:00
    • Before Wiz she led security products at Microsoft, including Azure Sentinel.
    • At Wiz she went from VP of product to CMO.
    • She spent most of her career as a product manager.
    • She says she had a ton to learn about marketing when she moved.
  • Wiz is the fastest-growing software company on record. 1:32
    • It reached $100 million ARR 18 months after founding.
    • It is also the fastest-growing security company.
    • The early team went in circles on what to build before landing on the idea that fit.
    • That idea became what may be the most intense product market fit of any B2B company.

2:54 Early challenges and Wiz's essential pivot

Wiz's numbers at under five years old make the early confusion about what to build look even stranger.

  • Wiz passed the other fast growers and reached half the Fortune 100. 3:04
    • It is past $500 million ARR, and it grew faster than Deel and Ramp.
    • A company that rhymes with "Loogle" reportedly offered $23 billion, and Wiz stayed private.
    • The offer is unconfirmed.
    • Roughly 50% of Fortune 100 companies are customers.
  • Raaz was there from the start, as one of the first seven or so employees. 4:05
    • The founders and the first six or seven hires all started at once.
    • She was the first product manager.
    • Her reply to the Google question: "Never heard of that Loogle company."

6:41 Finding product-market fit

Wiz began as a different company, aimed at network security, and it was founded as COVID shut the world down.

  • The first idea was network security, even though the team came from cloud security. 7:30
    • The company was officially founded as Beyond Networks.
    • The founders and the first five engineers had all built cloud security products before.
    • Each day brought 10 to 15 calls with CISOs, who own security for the whole company.
    • There was no solid product yet, only a deck explaining what they would build and why.
    • The CEO had led all of Microsoft's cloud security products, which gave the pitch weight.

11:31 Lessons from early customer interactions

Lockdown made heavy customer discovery possible, and buyers will not volunteer that they are lost.

  • Many calls are how you find what is not working. 11:41
    • Everyone was home with no travel, so busy executives took back-to-back calls.
    • Even Raaz's mom warned her it was a bad time to join a startup.
    • The team was based in Tel Aviv and could not have flown to meetings anyway.
    • Markets were frozen, yet the lockdown became an advantage.
  • Founders hear what they want to hear. 13:53
    • People look for affirmation, not for what they don't want to hear.
    • Buyers have no reason to dig into problems or admit they don't follow.
    • Some assumed a smart team must be building something interesting.
    • In B2B the deal must reach the team that will test and deploy the tool, so real passion is needed.

14:54 The power in speaking up when you don't understand something

Admitting confusion is a learned skill, and how a team responds shows its culture.

  • Raaz's version of the story is that she confessed, not that she challenged. 15:40
    • The founders tell it as her saying they had to rethink.
    • She was sure she alone was lost.
    • The interviewer had read that she said she needed to quit.
    • Getting the courage to say "I don't understand" is hard.
  • "I don't understand" is now her favorite question. 15:55
    • She says it many times a day.
    • A culture is tested by whether the room rethinks when someone says it.
    • She learned to be vulnerable over her career.
    • If something is hard to understand, it needs more chewing on.
  • Better to be wrong than confused. 17:21
    • Tomer Cohen of LinkedIn says: "We may be wrong, but we're not confused."
    • Raaz agrees it is exactly her point.

17:46 How Wiz pivoted from their initial idea

Once the founders picked the right problem, the right path was easy to tell from the wrong one, and the work of selling taught them more than hiring would have.

  • A customer who has to do real work to get started proves they want the product. 19:15
    • The first proof of value (POV) request came from a Fortune 10 company. Wiz had only the start of a product.
    • Raaz sent a long list of technical questions, partly to learn what to build and partly to buy time. She feared it would scare them off, but it came back filled a day later.
    • The room felt different once the cloud security pivot was chosen, even though everyone was on Zoom.
    • The team tried to push the first POV to the next Thursday so they could keep building.
    • Raaz says: I have to feel that want back. She still applies this at large scale and never pushes anyone into a POV.
  • Closing deals as founders gave the first sales hire a proven pitch. 21:23
    • The team was always behind. They closed contracts before they knew how to run the conversations.
    • Selling every step themselves taught them what the first hire would need to know.
    • This happened by accident, because demand moved faster than hiring.
    • Lenny notes the usual rule is to hire sellers after one or two million in ARR.

23:52 Marketing and leadership insights

Raaz took on marketing with no plan and no experience, because brand becomes the next thing a scaling company has to solve.

  • She accepted marketing because brand decides purchases even in complex B2B products. 27:00
    • She says she never had a career plan and only follows good people, here the CEO Assaf and the other founders.
    • Assaf asked her in a freezing server room. She first told him she was cold and going back to work.
    • She had never heard of a lead and did not know the word "pipeline".
    • She spent that weekend on podcasts and calls with CMOs, then agreed to try.
    • Her example is the iPhone. She bought one without comparing specs, because it is the thing to buy, and B2B buyers are still people.

28:05 Following the “heat” in your organization

Each stage of a company has one function everyone is waiting on, and the strongest people belong there.

  • Heat is the function that is blocking everyone else. 28:23
    • At the start, people wait on the product "kitchen". Then engineering hears "somebody wants it, build it".
    • With the first clients, sales hears "now go sell it". Later sellers ask marketing for more pipeline because nobody has heard of Wiz.
    • Raaz says she naturally follows the heat.
    • Lenny reads it as putting the best people where help is needed most.

30:22 How Raaz found success as CMO

A newcomer to marketing won by using what she knew deeply, the problem and the audience, and by going straight for awareness.

  • Deep knowledge of the customer made up for missing marketing craft. 32:24
    • Her first board meeting ever came two months into the role. Board members included Shardul Shah of Index, Doug Leone and Jeff from Insight.
    • She lives in cloud security as a customer, reads the right blogs and follows the right people on Twitter.
    • Her plan was to take chances and focus on making a lot of noise, since nobody had heard of Wiz.
    • Changes showed within those two months.
    • Shardul offered to send his marketing leaders to learn from her. She credits her team for teaching her marketing.

34:01 Common CMO mistakes

CMOs fail when they lack the founders' trust and a deep link to the product and market.

  • The CMO role is hard because trust is slow to build and quick to break. 34:28
    • Marketing is highly visible. One bad ad, or a founder saying "this is not us", can break trust.
    • Raaz doubts someone outside security could succeed at Wiz, because the job is understanding customers and product.
    • An outsider is outside both the founding team and the market.
    • The job spans performance marketing (a numbers game), design and brand, and events and field, which barely correlate.
    • As a product manager she knew exactly whom to hire. Marketing has no such network for her.

36:23 Creating noise and standing out

Marketing mistakes cost almost nothing, so marketing can try bold things that product never could.

  • A feature can't be taken back, but a flopped post can be forgotten. 36:59
    • A feature uses engineering time, the most valuable resource in a company.
    • In B2B a feature can't be removed once even one customer uses it.
    • Every new feature has to work with all the others.
    • Building the wrong thing is costly even when customers asked for it, if it wasn't what they truly needed.
    • Marketing has no maintenance and no technical debt.
    • A video nobody likes is replaced with a different one the next day.
  • A conference booth is a cheap place to be strange on purpose. 38:13
    • RSA is the Super Bowl of security companies, and all the buyers are there.
    • The booth space is expensive, and Wiz kept the same spot as the year before.
    • The goal was to make people look and ask what Wiz is.
    • Cyber shows are red and black with people in hoodies, so the opposite look stood out.
    • She was scared walking onto the floor, because it could be a failure or a hit.
    • Wiz now changes the booth theme every year, and other cyber companies still don't use themes.

40:28 Embracing failure and taking risks

Attempting what you expect to fail at builds more freedom than trying to feel confident.

  • Expecting to fail, and trying anyway, makes it easier to move. 40:54
    • Raaz never thought she'd succeed in any of her roles, and she doesn't think confidence is a real option.
    • At Wiz she was sure the team would find her out, since they had all worked together before.
    • She also thought she'd be filling the product manager role, despite having the experience.
    • She may still fail in her current role, and she says that's fine.
    • Over time it "releases you a bit", because it's about giving yourself the chance to fail.
  • Friction builds skill, and that idea came from her mother. 42:38
    • Her mother pushed her toward the areas where she was less confident, not the ones she was good at.
    • As a shy child she preferred reading in her room, but she was made to swim and meet other kids.
    • The image was brushing teeth: if there's blood in one spot, brush harder there.
    • Her mother put hard work and courage above talent, because talent only goes so far.
    • The same logic applies to breakups: inertia is easier, so choosing the harder path shows you put something extra in.

44:53 The importance of clear communication

Product work can live with fuzzy answers, but a message that has to scale must be crystal clear.

  • Marketing bridges the gap between technical insiders and the market. 45:13
    • People deep in a technical product can't see how far they are from a typical buyer or seller.
    • Product people can answer yeah, not exactly, but it can do…, and that blur gets lost when the message scales.
    • Product marketing can't amplify a gray signal.
    • Marketing works as a multiplier, but the further a message travels from the core engineer, the clearer it must be.
    • Raaz only understood this after crossing to the go-to-market side.
  • Insider jargon leaves a team remote from its buyer by accident. 47:30
    • Security teams use initials like CSPM, for cloud security posture management, and assume the world knows them.
    • Things that look simple inside the product turn out complex for go-to-market.
    • Many of these lessons only clicked once she saw everything from the marketing side.

48:32 The “dummy” explanation

Everything a company writes should assume the reader has never heard of it.

  • Write as if customers live outside the company's bubble. 48:40
    • Customers are people in the world, and their life is not Wiz.
    • A phrase like the Wiz Graph Database fails, because a common person has no reason to know it.
    • That graph database sits on a highly correlated signal and was part of the innovation that enabled scale.
    • She sees no reason to use complex terms when things can be kept straight and simple.
  • The practice is a daily reminder that the team is in a bubble. 50:18
    • The team tires of a color or a website headline long before customers do.
    • Customers are just learning what was put up ten months ago, so changing it moves things under their feet.
    • She calls it a hard daily reminder, easier said than done.
    • There is no framework, only repeating that the audience is not in the Wiz bubble.

51:00 Building trust and company culture

Deep trust among the founders and an open culture let people make an impact fast and stay loyal.

  • The four founders trust each other completely, so decisions are fast. 51:38
    • Wiz is their second company together, after Adallom, which sold to Microsoft.
    • They also served together in the Israeli army, and have worked together for about 22 years.
    • Each founder has a clearly owned domain, which is why decisions are made so quickly.
    • Raaz first said 30 years, then corrected it to about 22.
  • Employees get a seat at the table without fighting for it. 52:45
    • Her own influence on strategy needed no hard work, and she links that to the open culture.
    • Anyone who wants more impact gets the chance, regardless of title or experience.
    • The founders give trust first and let people try.
    • That trust builds loyalty, because everybody feels part of what is being built.

53:45 Contrarian corner

Impostor feelings never fully go away, so the way through is to accept them and act anyway.

  • Embrace feeling like an impostor instead of trying to build confidence first. 54:09
    • Raaz says the usual advice to build confidence has worked less well for her than accepting the feeling.
    • Her rule: feel it, but don't let it stop a decision.
    • She says everyone feels this way, and her answer is maybe let them find out. It's fine.
    • Her reframe on interviews: if a company rejects you, that is on them, so give yourself the chance.
  • Trying is the only way to learn your limit. 55:15
    • She would talk less about impostor syndrome and more about ignoring it.
    • Lenny adds that in any new role or promotion you really are an impostor, and that is normal.
    • Her line: You will never know your limit if you don't try.
  • Wiz is still hiring across every area while keeping a flat, enabling culture. 55:49
    • She believes Wiz is doing something special while hyperscaling.
    • Passionate people are invited to reach out even if no open role fits.

56:34 Lightning round

Raaz learns from outside security, from restaurants, Netflix and brands she loves, and she holds to simplicity.

  • Her favorite business books come from outside tech. 56:48
    • She recommends Danny Meyer's Setting the Table for its focus on hosting and obsessing over the customer.
    • She also recommends Reed Hastings' No Rules Rules, which the whole Wiz founding team read early.
    • Shake Shack optimizes for guests to sit down, unlike chains that optimize for them to leave.
    • Netflix pivoted from mailing cassettes to producing reality TV, which shows the culture a pivot needs.
  • She learned marketing by working backward from brands she loves. 58:56
    • She studied what those companies did, and the people behind them.
    • She admires Gong's B2B marketing and watched every talk its CMO gave.
    • She dislikes how most security companies market, which is mostly through fear.
  • If something feels too complex, it is probably the wrong solution. 1:01:29
    • Her advice is to step back, leave it, and return to find a simpler way.
    • It applies to product features and to life.
    • It echoes the early Wiz idea that nobody could understand.
  • Wiz stays independent because cloud security is a young, fast-growing market of leaders. 1:03:00
    • She can't address specific offers, but says Wiz has had many over the years.
    • Only an estimated 15 to 20% of infrastructure is in the cloud, and cloud grows 20 to 30% a year.
    • Security is like insurance, so buyers want the leader. Wiz is seen as the cloud security company, which makes brand matter.
    • She calls the position ours to lose.

In the growth library

Raaz Herzberg, Chief Marketing Officer and VP of Product Strategy at Wiz. Raaz Herzberg explains how Wiz found product-market fit by changing how it listened to customers, then used bold, low-cost marketing experiments to fix awareness. Wiz reached $100 million ARR in 18 months and now has over $500 million ARR.

Lessons that draw on this:

More from Lenny's Podcast · The whole library, and ask it anything

Transcript772 lines
Raaz’s background 0:00
0:00

You're one of the first 10 employees, you're the first product manager. It was when you joined, the founders didn't really have an idea figured out yet. When they landed on an idea, and then ended up being wrong, ended up not working. Six weeks after you joined, there was a pivot. At the time, we didn't really have a solid product yet. We would have 10 to 15 meetings every day with potential customers. I was hired as the first product manager. I sat in on those calls.

0:23

I still did not exactly understand what we were going to build, which was confusing, because I was a product manager, so I was supposed to start building it, and so, at some point, it was like, "I have to ask, what exactly are we doing here?" And that ended up pivoting us around to cloud security. So things started to click a little bit more, you started seeing enthusiasm. Can you talk about just what that phase was like?

0:43

We really felt the type of questions change, right? Silly. The call sounded like, again, "How are you pricing this, or when can we start doing a POV?" I think naturally, as human beings, you have a bias to look for affirmation, versus a bias for what you don't want to hear. You started as an engineer, you moved into product, and now you're marketing, which is not a traditional path. I had a ton to learn about marketing, with what I knew really well, with ...

1:11

Today, my guest is Raaz Herzberg. Raaz is chief marketing officer and VP of product strategy at Wiz. Before moving into marketing, Raaz was an engineer, and then, for most of her career, was a product manager. Prior to Wiz, Raaz led security products in Microsoft, including Azure Sentinel, and with Wiz, moved from VP of product to CMO. If you haven't heard of Wiz, it's not only the world's fastest growing security company, it's also the fastest growing software company in history, hitting 100 million ARR, just 18 months after founding, and then, just under five years after founding, was rumored to be exploring an acquisition by Google for over $23 billion.

1:51

Even more wild, as you'll hear in our conversation, the team initially went in circles on what they wanted to build. And it took them awhile to actually land on the idea that is basically the most intense product market fit of any B2B company ever. In our conversation, Raaz shares what signals told her and the team that the original idea wasn't going to work, and that what changed in their conversations, when they finally found product market fit, why she moved into marketing, and what she wished she knew as a product leader from her new marketing lens, also, her perspective on marketing, and what marketing people often get wrong, and why CMOs often fail. Also something she calls the dummy explanation. Why you need to pay attention to where the heat is within the organization.

2:30

She shares her most contrarian take on leadership, and so much more. This was such a fun episode, and there's so much to learn here for product leaders, for marketing leaders, and for founders. If you enjoy this podcast, don't forget to subscribe and follow it in your favorite podcasting app or YouTube. It's the best way to avoid missing feature episodes, and helps the podcast tremendously. With that, I bring you Raaz Herzberg.

Early challenges and Wiz’s essential pivot 2:54
2:55

Raaz, thank you so much for being here. Welcome to the podcast. Thank you for me. So I want to start by giving a little context on Wiz, for folks that aren't super familiar with the company. You launched just under five years ago, at this point. Within 18 months, you all hit a hundred million ARR, which is the fastest growth rate in history of any software company. It's faster than the two other companies I've had on the podcast, that also claim to be the fastest growing software companies, Deal and Ramp. You guys grew even faster.

3:26

I read that you are at over 500 million ARR now. I know it's also not confirmed, but a certain company that rhymes with Loogle, offered to buy you guys for $23 billion, and y'all turned that down, decided to stay private. And also, something like 50% of Fortune 100 companies are customers of Wiz. Is there anything I missed? Anything I got wrong? Never heard of that Loogle company, but other than that, yeah. Okay. Okay, great. We're going to come back to that. What's even crazier is in spite of that, when you joined the company, you were employee, something like, number seven?

4:05

Yeah, we kind of started, I feel like, the founders, and the first six, seven employees, we just started at once. This episode is brought to you by WorkOS. If you're building a SaaS app, at some point, your customers will start asking for enterprise features like SAML authentication, and SCIM provisioning. That's where WorkOS comes in, making it fast and painless to add enterprise features to your app. Their APIs are easy to understand, so that you can ship quickly, and get back to building other features.

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Finding product-market fit 6:41
6:41

so for one of the first 10 employees, you're the first product manager at Wiz. Yeah. Yeah. And what I read is that when you joined, the founders didn't really have an idea figured out yet, when they landed on an idea, and it ended up being wrong, ended up not working. Six weeks after you joined, there was a pivot. So the fact that that was true, and you went from this, "This isn't working," to boom, $100 million dollars AR, I want to spend some time here, because I think there's a lot people can learn here.

7:13

So let me just ask, looking back at that point when the idea wasn't working to realizing, "Hey, maybe this is a better idea," what do you remember are some signals that told you this isn't working, and okay, maybe this is, because a lot of founders are in that stage with their products? When we started, it wasn't even Wiz. The company was literally officially founded as Beyond Networks, because there was this idea of, "Hey, we want to do something in the network security space." Actually, myself and the founding team, and also, the other five engineers that started with us, we actually all came from a background of building cloud security products before, but this time it was like, "Okay, we actually don't want to do cloud security, we want to do network security." What happened was in those initial few weeks, it also, we started was literally, exactly, Wiz was founded together with COVID. It was that

8:11

March when the whole world shut down. Suddenly, everything went terribly, terribly strange on all of us. That's when Wiz started. So it was like, our days looked like talking to 10, 15 customers. Wiz is a B2B product, the buyer is the CISO, the people, the person that owns basically security for the entire company. So we would have 10 to 15 meetings every day, with potential customers. At the time, we didn't really have a solid product yet, but we had an idea, and the deck explaining our idea, and what we're going to build, and why.

8:49

We were all a very technical group of people, and especially, our founding team, a staff, our CEO at Wiz. Before Wiz, he led the entire division of all of the Microsoft cloud security products. So they're very, very impressive, very technical, very well known and respected in the industry. And so, we would join a call, and kind of present and walk through our idea, and the person on the other end would be like, "Oh, it sounds interesting. Oh yes, sounds interesting, we'd love to hear more. Yes, perfect. Sounds interesting, we'd love to hear more." And you finished calls with a good feeling, like the person said, "Oh yes, interesting, interesting."

9:32

But like you said, I was hired as a first product manager. I sat in on those calls, sometimes officially participating, sometimes, even, not officially participating, but listening on all of the calls, and I finished a couple of weeks of that, which is a lot of calls, I think, two weeks or something. I still did not exactly understand what we were going to build, which was confusing, because I was a product manager, so I was supposed to start building it, in some ways, go to the dev team and start building it. And that was a point where I felt like, "I don't know what we are talking about exactly." Now, I really thought, "I don't know what we're talking about. I thought they all understood what we're building, and I thought every customer we had in the call, understood that we were building." It's just that I did not understand what we were building. At some point, it was like, "Okay, I have to ask. What exactly are we," like, In the details, right? Not in describing a big problem,

10:36

in a high level, big potential approach to solving it, but what exactly are we doing here? And I think that that ended up opening a really deep discussion of, "Okay, wait, maybe we are telling a bit of a broad story, and maybe the person on the other end is not going to tell you." They're not incentivized to tell you, "You know what? I don't know what you're talking about." It's really, I guess they felt a bit like me in some ways, and they were like, "Oh, it's a really smart group of people. I'm sure they're building something interesting." So yeah, interesting. They're not incentivized to really dig, deep dive into the problems, right?

11:14

So I think that opened up a discussion for us, and we kind of understood that we were listening in the wrong way, maybe, that we were looking for positive reinforcements, but not really listening intently to signs of deep enthusiasm, and that ended up pivoting us around to cloud security.

Lessons from early customer interactions 11:31
11:31

There's so much to learn, just from the short story, and I want to get into what you started hearing that made it sound like, "Okay, wait, maybe this is a better idea." But first of all, just the fact that you're doing 10 to 15 calls a day, you said? That was a bit of, in some weird way ... Again, Wiz was founded in that terrible March, where the world closed down. It seemed, at the time, a really bad time to start a company. Markets were frozen, and everything. Even my mom, which knows nothing about what exactly I do or why, I mean, I left Microsoft to join Wiz, even my mom was calling me and telling me, "This is not a good time to join a startup." But it ended up being in some ways, like an advantage, because everybody were home. Suddenly, everybody were home, no meetings, no travel.

12:15

So suddenly, C-Sales, which are busy people, and we started, originally based in Tel Aviv, so we couldn't even fly, but suddenly, it didn't matter. Because, I mean, everybody's home. So yeah, we took 10-15 calls a day, back to back to back. I think that alone is a really important lesson of just, that's how you discover something that isn't working/find the thing that is working is, do many, many calls. That is a lot of calls. I don't even know how someone has time to do 10 to 15 calls a day. But again, I think that's how you do this. So I think that alone is a really important lesson for folks to take away. I love this point, that people are going to try to be nice to you, especially if they think you're really smart, and especially if you're describing things that might be helpful to them, but what you're sharing is, you need to not trust, that often is deceiving.

13:03

Talk about what it felt when it moved from just, "Oh, this is cool, this is nice, and maybe let's talk more," to, "Oh, maybe this is actually something they'll buy." We really felt the type of questions change. Suddenly, the call didn't end, was like, "Oh, this sounds super interesting. Sure, please update me. I'd love to hear more." Certainly, the call sounded like, "Wait, again, how are you pricing this? How much will this cost?" Or, "Wait? When can we start doing a POV? How long is a POV?" Or somebody would finish the call, and be like, "Okay, I know exactly who I need to connect you to in my team."

13:35

Those are really strong indications that are the type of indications we learned to look for. Although there's something I think, at the beginning of a company, it's very scary. I think naturally, as human beings, you want to get affirmation from the other side. So you're actually, you have a bias to look for affirmation, versus a bias to look for what you don't want to hear. That's just natural, being a person. So I felt like, that is what we ended up really being in tune with. "No, I have to understand. They're intently interested. They want to connect me to somebody. They want to know how much this costs." If somebody just tells you, like you said, "Oh, super cool, yeah, I want to take this as a good sign, but I shouldn't."

14:22

It's almost like you need to see them pushing for the next step is what I'm hearing is, "Let's do a POV, what's the next step to do this? I want to connect you to this person, to talk further about this," versus just, "Oh yeah, this is awesome. Thank you." And then, okay, bye. Yeah, exactly. And also, in B2B, that is really the process you have to take, after you have to get connected to the actual team that will test the tools, will deploy it. There needs to be real passion about doing something, and I guess that is the difference. It's real passion about, "Hey, I want this right now."

The power in speaking up when you don’t understand something 14:54
14:54

The other point you made is that you were the person, nobody was saying this thing that was this elephant in the room, almost of, "What are we even building? I don't understand what's happening here." I read somewhere that you were like, you told, "I need to quit. I don't understand what this is, and I'm not the right person for this role," and it turned out, nobody understood exactly what was going on. Can you share that story?

15:17

It's funny, because it's a story that some of the founders tell, and they tell differently. They tell, "She came to us, and she was like, we have to rethink," but that was not my perspective at all, right? My perspective was genuinely, "Okay, I have to confess, that was my perspective." I was sure that I was the only one not understanding. It's hard to get the courage, I guess. Sometimes, it's hard to get the courage to say, "Actually, I don't understand." But I think by now, in my career, it's my favorite question. I feel like I say, "I don't understand," a lot of times a day. I think, if you build a company with the right type of culture, in a sense, then it's not a shame to say, "I don't understand, or please explain again."

16:14

It's having that culture in place that enables it. And I also have to say, when I think of the founding team, and the founding team in Wiz, Wiz is a very flat organization, in some ways. It's not about seniority, it's really about driving impact, and everybody can have a seat on the table, and voices are heard. And I think it also reflects really highly about them, just giving me the seat at the table, in a sense, to be even able to say, "I don't understand."

16:41

Then, when I'm saying I don't understand, not actually being open to, "Oh, maybe we have to also think again." I think that tells a lot about the culture, even, to this day. But it's definitely, for me, it's a very learned quality over my progression of my career, actually allowing myself to be more vulnerable, more easier in saying, "I don't understand, or I don't know." I love this lesson so much. One, partly because you said it's really scary to be the person that's like, "I don't understand," right?

17:11

That puts you, that's a very vulnerable thing to say, because you're like, "What? She doesn't get it. Maybe she is not as smart as we thought." That can't be easy, to be the person doing that. The other thing is this reminds me of Tomer Cohen, LinkedIn CPO, has this really great phrase, "We may be wrong, but we're not confused." I feel like that's exactly what you're saying here. Exactly, which is why I love this question to this day. I love it. I do think that if something is not easy to understand, then maybe it needs a bit more chewing on it.

How Wiz pivoted from their initial idea 17:46
17:46

I love that. Okay, so things started to click a little bit more. You started seeing enthusiasm. Can you talk about just what that phase was like, and any lessons from just that turn to, things are actually working? I have to say, I think the feeling, after we made that switch, what ended up happening is that after that big conversation that we know, I don't understand, we ended up having, and this never happens, I don't think it's ever happened since. It was almost a long, five-hour discussion, with all of the founders, where we decided to move away from that pivot to cloud security, which is what we really, in some ways, know best. That's our background, that's what we did before, and we felt the problems there was so big and so strong, and once we started having the conversations with the new pivot to cloud security, the room felt so different. I mean, it was all over Zoom, but our room, it felt very different.

18:50

Once we found the right path, it was so easy to distinguish it from the wrong path, in some ways, because we did start getting those strong signals. And in some ways, they pushed us forward. A customer was like, "Okay, I want to start a POV," and we're like, "Oh, okay. Of course. Let's schedule for Thursday next week, or something. We tried to even postpone it a bit, because we had to run fast." Another learning I have from that phase was, I explicitly remember that first conversation, where it was like, "Okay, let's do a POV." It was a Fortune 10 company, a really big company, and we had a beginning of a product. We wanted to buy some time, until we actually started the POV.

19:33

Just because of that, we said, "Okay, also we want to really understand exactly what they will connect to us as part of the POV," because everything was so initial. So we put this long list of technical questions, "What are you using for this? What are you doing here? What are you [inaudible 00:19:47]?" On the one hand, because we needed to know, to actually build a thing, on the other end, just because we wanted to buy time, and I was super scared.

19:54

I remember studying that e-mail, and being like, "Ugh, they want a POV. And now, I'm going to scare them away, with this list of things they have to do, and list of questions, like it's counterintuitive." But actually, it came back filled a day later, and I remember my lesson being, "You know what? This is actually good. I want to make sure they're committed, right? I don't want to push somebody into a POV, if he is not committed to me at this stage." I mean, it's not a well-built product. It's going to be a journey we take together, so they need to really want it. I need that commitment from the other side.

20:32

I'm not trying to push something on someone, especially not at this point, and my opinion, not ever, not even today, not even when you sell at large scales. I'm not trying to push anybody to anything, I really want to make sure they want it. I have to feel that want back. So that was another learning for me. It's like, first of all, when it works, it works, and you do know when it works. And the second is, "Don't be too afraid to get the pull from the customer." It's okay. You need that pull from the other end, as well. Don't push too hard.

21:03

I know people always talk about, "Look for pull," and I love that you're describing what pull looks like. Somebody's next day, filling out a really complicated annoying questionnaire, because they just want this product they've never heard of before you chatted with them. Now, they're like, "Just give it to me now. I'm going to do anything you need." Is there anything else along these lines, before we move into your current role and learnings there?

21:23

I also think that one of the things we did very, almost uniquely, it was, was that, because things started rolling so fast for us, once we found the right path, we ended up selling before we had a seller's team. We ended up, almost in some ways, always being behind, right? Okay, I'm closing contracts with people, I haven't hired my first salespersons, I don't know what we're doing here, I don't know how to have the conversations.

21:49

But we ended up learning so much from that, from us, ourselves, us being the founders, myself, closing the deals, actually going all the way to contracts and everything, by ourselves. We learned a lot, we learned a lot. And then, when we hired our first sales hire, it was also like, "Look, we sold a couple million of this, so you, for sure, as a salesperson, you kind of give that confidence." So I felt like there was multiple places where that ended up happening, just by accident, because of how fast things ended up happening for us. Actually, it was a really good learning experience to do it for the first time yourselves. I think, sometimes, when you start building a company, you have this wish that if you can't do something, you're going to hire the right person, and he will be able to do it.

22:36

Okay, I feel like my message is not clear enough, and we just started this company, it's okay, I'm going to hire my first product marketer, and that's going to be it. Or I feel, we can't close a deal, because I need to hire my first salesperson, and that will be it. I hardly find that, I don't think we've ever had that work for us, honestly. It's like, if you can't do it one time end to end, and you're the core, core group, the chances of just bringing somebody from the outside to solve that problem, it's wishful, in some ways, but it never ends up that way.

23:07

I love this advice so much. There's kind of two parallels here. If the founder can't do it, who has the most context and passion and motivation? It's unlikely an employee's going to be able to do it. And it's similar to the selling point, that if your early customers aren't pulling from you, later customers are not going to have a good time, right? It's like, the most passion comes early. How long did you all stay, doing sales as a founding team? How many millions ARR, roughly, do you remember?

23:39

Oh, a couple million. I don't remember the exact- A couple million? Yeah. Awesome. That's incredible. Often, the heuristic I hear is, one or two million ARR, and then you start to hire salespeople. Okay, that was an awesome lesson. I love that.

Marketing and leadership insights 23:52
23:53

I want to talk about your current role. So currently, you're CMO, and also, VP of product strategy at Wiz. You started as an engineer, you moved into product, and now you're in marketing, which is not a traditional path, especially for product people. First of all, why did you decide to move into marketing, from product? Yeah, it's not a traditional path for anyone, I think, also not one I would have necessarily expected myself to be on. First of all, it's not like I had this plan, right?

24:21

In general, I myself, people sometimes ask me about career progression, and I never had a plan for anything. That is just, the only thing I did was follow good people around. That's it. I never had a plan for anything I do. So myself, coming to Wiz was following Assaf and Ynon in the founding team. And two and a half years into Wiz, at that time, Wiz was already, it was a very clear product market fit. Our revenues were already there. We had a sales team that was fully functioning, but at that point at Wiz, we felt marketing was still something we didn't fully figure out. It wasn't working super well for us. We were at this stage where, yes, if there was a POV, a proof of value happening, we would win it, versus competition.

25:13

But many times, we would come to a customer, and they would be like, "Oh, I wish we heard of Wiz, we just signed with a competitor," which it breaks your heart, because I know they would have chosen me, had they heard about me in time. So you started feeling that challenge around awareness and marketing. So two and a half years into the company, basically Assaf, our CEO, asked me if I was willing to take on marketing. Originally, I thought it was, I remember, he knocked on my, bothered me while I was working on my computer, and we went into this super cold room. It was like, when you were a fast-growing startup, all of the rooms are always full, you know what I mean? We went into this server room, which is freezing cold, and I was in the middle of something, and he told me, "I think you should lead the marketing org now." I told him, "Okay." I was like, "Assaf, I'm cold, I'm going back to work. I

26:08

have a lot to do." It sounded that bizarre to me. It's not only, do they not know marketing, I spent my life in engineering, and in any product, it's not the go to market side, even. I was never part of the go to market, or I have never heard of a lead in my life. I did not know the word "pipeline." All of those things were very remote to me, very. It sounded like such a bizarre motion. But that was on a Thursday, and then, I spent the weekend, because he asked me to, and again, I just follow good people, and do what they tell me to do.

26:42

So I spent the weekend listening to a ton of podcasts, talking to CMOs, just to even understand what do CMOs do, what do marketing orgs do in B2B companies? Then I ended up deciding to just give it a try, and we did not know if it was going to work. I also don't know if it's going to work forever, but we ended up deciding to give it a try. I think the thing that's convinced me to do it was that, in some ways, I really felt like if, in the early days of the company, finding product market fit is a major block for the company.

27:16

And then, building a sales organization becomes a major block for the company. I felt like we were at the point, where you have to figure it out to scale. At some point, of every product, people start looking really heavily at brand, whether we think that way, or we don't. When I buy my iPhone, I have no idea how it really is compared to an Android phone. I did not look at the specs. I truly have no idea. So why do I buy an iPhone? I just know it's the thing to buy. B2B products, even the most complex products, people are still people. They still buy it, because brand matters a lot.

27:53

That was part of what convinced me that this is super important. So if I'm asked to attempt, at least try, because I do think it's really important.

Following the “heat” in your organization 28:05
28:05

I love this. I love the detail of the cold room, by the way. Speaking of cold, when we were chatting earlier, you had this really beautiful metaphor of heat. And where heat is within an organization and how it shifts, as the company grows. Can you share that? Yeah, it's exactly that. It's like that in the early, early days when we just started with, I remember, I felt like the heat was in the product kitchen. Because it's like, everybody's waiting to have something, people want to start doing something, right?

28:34

Then they felt like, "Okay, you start understanding it," and now, the heat moves a bit to the engineering side like, "Okay, build it. Somebody wants it, build it, make it work." Then I felt, "Okay, so we close a couple of deals now," right? We had our first couple of clients. Now you bring in sales, and the heat moves to sales, because they're like, "Okay, we have this thing, now go sell it." And then, the heat starts moving to marketing, in my opinion, where it's like, "Okay, we have a product market fit. Salespeople can sell it, but they're saying, 'Give me more pipeline like, 'Hey, nobody heard of Wiz. Give me more.'" So the heat moves to marketing, at that point. That's kind of, I've always felt like, yeah, in some ways, I also naturally, I guess, follow the heat.

29:18

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How Raaz found success as CMO 30:22
30:22

I asked one of your board members, Shardul Shah, what to ask you. He's a partner at Index Ventures, and here's what he told me, speaking of this move to marketing. He said that when you were in your first board meeting, the Wiz board meeting, presenting marketing, and sharing your plan, and you asked him, "Hey, can you introduce me to all these marketing leaders, so I can learn from them," he basically did the opposite.

30:43

He's like, "No, I'm going to introduce all my marketing leaders to you, because I think they need to learn from you." Why do you think that's the case? I think Shardul is very kind. I deeply remember that meeting, because funny enough, it was my first board meeting ever. That is a funny thing by itself, because Wiz's board, we have Shardul on our board, we have Doug Leon, and we have Jeff from Insights. It's almost like, it's very humbling to sit down in front of those people, period. And since I decided to take marketing, and I took to the CMO role, this was also my first board meeting ever.

31:23

And also, it was the meeting where it's, in some ways, I was not that. I was like, "Okay, we took our product manager person, she was never a CMO at any company, and now she has a CMO here." So it was just very, the whole setting was very stressful for me. I just ended up, it was like, I think we just had the meeting two months after I took over marketing. So it was more of an update of, "Hey, those are the changes I've made, and this is how I'm thinking of approaching this, and this is all the things I've done in the past two months."

31:59

It's funny, because I'm a very non-traditional marketer, just because I really don't know marketing. At this point, I kind of know already, because I've been doing it for two years, and I read a lot, but at that point, I generally did not know. I could not even explain to you how untraditional my approach was, in some ways. I just really did what I thought. I mean, I had a ton to learn about marketing, but what I knew really well was the problem we solved, and I really knew our audience. I myself, I come from security, I come from cloud security, I read all of the right Twitters, and I follow all of the right people on Twitter, and I read all of the right blogs. I know it's funny, I know what matters, I know it's interesting right now, generally because, this is my space. I mean, I live in that space, truly, as a customer. So I was just thinking, "Okay, what are things I could do, to start fixing the problem that mattered most?" And that was, nobody heard of Wiz at that time.

32:59

Those were just, I was saying, "Okay, I think, in order to do that, I'm willing to take chances, I'll just focus on making a lot of noise." And I think, even in that short time of two months, we saw changes happening already, in some ways. So I think, that what's Shardul meant by that, of course, although I do think he's being very, very kind, and I have learned a lot from many, many marketing people, including my own team, by the way, which is another interesting thing., right?

33:28

I took over a large team, of people who are marketers, and I'm this person knows nothing about marketing, but will now manage this. So I learned a lot from many marketers, including my own exceptional team. But I think he meant, really looking at it differently, just thinking, "Okay, what is the end to the goal of having the right people hear the right thing about my company, ASAP," versus a ton of traditional aspects, of building pipelines and different things they really did not know how to do, at that time.

Common CMO mistakes 34:01
34:01

So following that thread, I'm curious, what is it that you think CMOs mistake, or often do wrong? Why do you think CMOs often don't work out, and they brought in someone like you, with this very fresh perspective? Where do you think folks often go wrong? First of all, I think CMO is a very, very hard role. And also, I think it's a role that is very hard to do without a lot of trust, and without a deep connection to the founding team. Everything you do in marketing is very visible, and you're kind of touching something that matters so deeply to the founding team, and you are the one representing it to the world. So it's very hard to build that trust, and it's very easy to break it, because one bad ad, or something that one of the founding team will say, "Oh, this is not us, this is not what I mean, this is not the right thing," it breaks the trust really easily. And I think it's especially challenging. I mean,

35:03

I really don't know how somebody that does not come from from a security background could be successful deeply, in this type of a role, for a company like Wiz, because it is really about understanding your customers, and it is really about understanding your product. I think that's very, very hard to gain. So I guess I would say, I think it's the deep trust you need with the founding team, and the really deep connection you need to the product, and to the market. I think both of that, when you come from the outside, in a way, because you are not part of the founding team, and also, you maybe come from outside the market, sometimes, because it's a very technical market or it's a very different domain, then I think it's two really big challenges. I'm not saying you can't come over them, but I think, it's just a very, very hard job. On top of that, it's a very diverse job. When I was a product manager, I managed product managers. I know exactly what they like, what they don't

35:58

like. That's my audience, I know who to hire. I have the best network, I know every single PM and security around me. It's so different. When you are a marketing leader, you manage performance marketing, which is a numbers game. You manage designers and brand, and then you manage events and field. There's nothing in between those things that is deeply correlated. Sp it's just a very, very challenging and very interesting role.

Creating noise and standing out 36:23
36:23

This trust point is so interesting, especially based on what you said earlier, where what you want it to do is create noise, take some risks. That's extra hard, if you're not someone that the founding team trusts. Can you share some of the things you did that helped create noise, and get the Wiz name out there, that might inspire folks of like, "Oh, that was really cool, we should do something like that?" Yeah. Another insight I had about marketing in the early days was how different it is from product. As a product manager, I was always, and still believe, it's so important to think really hard about everything you add. Less is more.

36:59

If you decide to build a feature in a product, then A, you're taking engineering time, which is the most valuable resource in every company, in my opinion, and B, in some ways, you can never take it back. It's complicated your product. Even if one customer likes it and uses it, at least at B2B, you're never going to be able to suddenly take it away. Every new feature you add to your product, you'll have to think about, "Okay, how does it work with that feature?" So it's like making a mistake, adding something to the product that is not the right thing, or that is not truly, truly what your customer needed, even if it's what they asked for. But if it's not what they truly needed, it has a huge cost associated with it.

37:40

Marketing is quite the opposite, in my opinion. There's no cost to anything, no maintenance to anything, no technical depth, no anything. If tomorrow I post a video on Wiz's LinkedIn page, and I think that video is super funny, and nobody likes that video, nothing happened. Tomorrow, I'll post a different video, no maintenance, bye-bye, forgot it ever happened. In some ways, it dawned on me how opposite those things were, and I was like, "Okay, we have to just use it to our advantage. Let's try everything, let's try everything. I'm trying to make noise." It was right before, when I took over, it was before RSA. RSA is the Super Bowl of security companies. So it's where every vendor's come to showcase, and all of our buyers are there, and you know how those conferences go. You pay for having a space assigned to you, and it's a very expensive space to assign to yourself.

38:33

And we had the exact same spot we had the year before. I said, "Okay, it's a booth at a conference. I'll just make it the weirdest booth ever, because my goal is just having people look and be like, 'Oh, what is Wiz, right? Because they've never heard of me." Instead of doing a classical cyber booth, I decided to say, "Okay, let's scrap our booth, and do a Wiz of Oz booth," which literally looked like a Wiz of Oz booth, and we had actors, like Dorothy, and all those things hanging around there.

39:03

It looked nothing like any booths in the show, which is a cybersecurity show, things are red and black, and people with hoodies. And we decided to take a completely opposite approach. In general, I also decided that we're going to take a completely opposite approach was brand. I wanted Wiz's brand to, again, my first motive, stand out. I wanted Wiz to have a very positive, optimistic type of brand. So I went all in on, "Scrap whatever we were doing before, which was dark, and go pink, go bright blue, always go optimistic, and focused on magic, not scaring people from the facts, but magic." And that ended up, and it was scary, don't get me wrong. Half of me was like, I remember feeling so scared walking to the show, to the floor trade. Because I was like, "Is this going to be the most terrible, bizarre? Are people going to be like, 'What is she thinking?'" So I knew it could either be a failure, or a hit. And it ended up, the amount of people

40:07

that stopped by our booth was five times the amount of people that stopped by the year before. It's the exact same space, the exact same investment, because you invest in the space. But also, ever since we do themed booths, every time, we change themes to keep it fun. At this point, you won't see other cyber companies even doing themes. We were just, "Okay, we'll do whatever it takes to make noise," and this is just one example.

Embracing failure and taking risks 40:28
40:29

That is an amazing story. You said that other companies now try to do something similar, right? Oh, man. So along these lines, when we were chatting earlier, you shared that you kind of have this mindset of being very okay with failing, that's a core part of you. And it feels like, that comes up again and again in the stories you share, where you just try stuff, and you're okay if it doesn't work out. Can you just talk about that part, and why that's so important?

40:54

Almost every single thing I've done in my career, in some ways, even before, I never thought I was going to be successful in it. I guess there's a lot of times, it's a lot of talk about being more confident than yourself. I don't know, at least for me, I don't really know if that's a real option, okay? I just know that I'm kind of okay with being pretty sure I'm going to fail at something, and still attempting it. That is the thing that has grown in me where, when I took the job, it was, I was sure, I was sure they got confused, that they offered to take me with him. I was certain that it's going to be like, "Okay, they're going to figure out that I'm not the right fit for that super smart and talented group of people," who have all worked together before, by the way, I was sure they're going to find me out.

41:48

And I was pretty sure I was going to fail, but I will still take it. I thought I was going to fill the product manager role, too, although I did have the experience. So that also makes it easier to move, in some ways. If I think I'm going to fail with anything, I'm like, "Okay, whatever, I'll try," and I think over time, yeah, it releases you a bit. Sure, I might fail. By the way, I might still fail. It's also fine. Even in my current role, probably not for every scale, it'll make sense for me to do it, but that's also fine. It's still just giving yourself the opportunity to fail.

42:23

That is really empowering. Is there anything that helps you build that skill, that's not natural to a lot of people, being okay with failure, and leaning into things that they think they'll probably fail at? Where did that come from, for you? Yeah, depending on what you believe in, everything comes from childhood. In some ways, I do think it has to do with, I think the way my mom raised me, my mom really believed that if you're good at something, so that's not where you should invest your energy. She really believed in pushing us to the places where we were less confident in, I guess.

42:59

I mean, I was a very shy kid. My natural inclination, as a young kid, was to close the door in my room, read a book. I had no interest in meeting other kids or doing sports or nothing, nothing, really super, super shy. And I think, also slightly unsocial by nature, really. But for my mom, she could have been like, "Oh, so she's really good was books and math, so let's focus. Perfect. Let her build up the skill, and be really good with that." But no, she would make me go swimming, and make me go meet other kids. In some ways, I feel, she always used to say that friction is good. If you brush your teeth, and there's a bit of blood somewhere, then you need to brush harder there. It's that idea, that friction is kind of good.

43:46

If you're good at something already, then you're good at something already. So it's a bit more about learning how to learn, how to push yourself in other areas. I think she put hard work and courage, in some ways, or friction, mostly, above talent. Talent only gets you so far, but that hard work in the friction gets you more. That is an awesome story. It's interesting that friction is good circles back to the story you shared about creating hurdles for potential prospects early on, and creating, looking for enthusiasm, where they're filling out these long surveys. How about that?

44:24

No, it's true. You're right. It shows something. It shows if you do, it's always easier to be in inertia, right? That's why I also say, sometimes, it's like breakup advice I give my girlfriends over the years, where it's like, "Well, if you decide to break up with somebody, it's for sure the right decision, right?" Because not breaking up with somebody is much easier. It's so hard to break up. So that makes it, by default, the right decision. So it's like, yes, where there's friction, it means that you put something extra in.

The importance of clear communication 44:53
44:53

I want to circle back to marketing/product advice, going back full circle a little bit. So folks that are in product, now that you're in the marketing world, thinking about marketing, what do you think you wish you knew as a product leader, that you think a product leader should be thinking more of, or maybe you miss, that you now see as a marketing leader? Having done products for many years, I really did not understand the criticality of marketing, and even of product marketing. I really did not understand deeply enough that sometimes even gap, between when you're in the product, and you really live inside the product.

45:31

In the technical domain, you can sometimes not understand how far you are from a common person in your market, or a seller in your market. And marketing, in a lot of ways, bridges that gap. It's like a multiplier, but the further you get away from the core engineer, than product, then in order for the messages to move correctly, they have to be crystal clear. That is something I understood only when looking at it from the other side. If you're on the product side, you can often work with things that are fluffy or blurry or gray, okay?

46:10

Somebody will ask you, "Can the product do this?" You'll be like, "Yeah, not exactly, but it can do, blah, blah, blah," kind of work around something, right? It doesn't have to be crystal clear, because you can kind of go around things, in a way, that when you try to scale your message, you can't. It gets lost in translation. You have to be crystal clear, black and white. You have to communicate very clearly, especially as an organization scales, you have to communicate very clearly. Suddenly, you're looking at the product org from the outside, in the company that scales fast. And you said, "Whoa, product marketing, in marketing, plays a really important role, in being able to take that message and amplify it."

46:51

And if you are giving signals that are even a bit gray, fuzzy, then it's not going to work, and you can't expect them to do a good job with it, in some ways. I really, by understanding the go to market perspective, and the user perspective, and the seller perspective, I suddenly understood how things that can look simple on the inside of that side, are very complex, when you cross over to the go to market side. And I think learning the difference is so, so important for product people to understand, that they have to deliver those crystal clear messages about the product.

47:25

Is there an example of that, where you're like, "Oh, wow, I thought this was good, but no, nobody understands what we're talking about?" There's so much. I think, for example, in our domain, it's very, almost custom, to talk in a lot of initials, and a lot of things in security are, "Use initials for them." You say CSPM, for Cloud Security Poster Management, and you use a lot of those types of initials, and you keep assuming that the world knows what you mean. But then, when actually looked at things over, from the marketing side, if you ask our product people, engineers, "Where does our product fall in terms of category," it would be CNAP, Cloud Native Application Protection. But if you go over and you look at Google, people are not Googling that word. They're Googling, "Cloud security solution," right? So that's just a simple and silly example, but it's that example, that when you live inside something very technically inside your market,

48:22

inside domain, you're very remote, sometimes, by accident from the buyer. So a lot of those learnings clicked for me, only once they saw everything from the marketing side.

The “dummy” explanation 48:32
48:31

You have this concept that you described as a dummy explanation, when someone, you just need it to feel really, really simple. Can you add some color to that? Yes. It's when I, now in marketing, and in everything we write, and everything our team produces in terms of anything, anything written by Wiz, I keep going back to, I don't want us to forget that we are inside our own bubble. We go to work at Wiz every day. Wiz is a cloud security company. We live inside our own bubble, but reminding ourselves that customers don't live in that bubble, they're people in the world. Their life is not Wiz.

49:11

So every time you write something, I wanted to not assume knowledge about Wiz, or knowledge about the product, or deep knowledge about the market. I'll give just a simple example. Wiz itself is based on, part of the deep innovation that Wiz brought to the market that enabled the scale, was a very high correlated signal that's based on a graph database. So inside Wiz, we have the Wiz graph database, for security. If you write something that says, the Wiz Graph Database, I don't like it. Because why would a common person know it is the Wiz Graph Database, right? So it's making sure that every single thing you say is understandable by anybody.

49:53

There's no reason to use complex terminology, when you can keep things straight and simple. Easier said than done, but such a good reminder to always be, is there a framework here? Are you just trying to remember, people outside don't understand anything we are talking about, and simplify it further? How do you actually practice that? Because I imagine everyone's, "Yeah, yeah, yeah, I know. I know all this stuff," but they don't actually do it. Is there any tips there, for how to actually practice this?

50:18

I constantly remind myself about the bubble. Every time somebody says, "Oh, we haven't changed our color for so long, or a website's headline," a lot of those things, for me, it's like, you are the only one that is sick of it. Your customers are just learning what you put there 10 months ago. You are the only one looking at this thing, day after day after day after day after day. You're actually going to change it, only they're just starting to grasp it, and you're changing it under their feet.

50:46

It's living in that bubble, and constantly reminding myself, it is a bubble. I'm in that Wiz bubble, right, but my audience is not. So yeah, it's a daily reminder. It's a hard daily reminder.

Building trust and company culture 51:00
51:00

That is so funny. Okay, just a few more questions. One is, so there's four co-founders of Wiz. That right? Yeah. What your relationship with them, how has that changed over the years, and over time? I imagine it's very difficult being, not a founder, trying to have a lot of influence on strategy and vision, and all these things. Just, I guess, how has that relationship changed over the years? Anything there that might be helpful to folks, and any advice for people in a similar boat, to work well with founders who are also very product-oriented, and very opinionated about everything?

51:38

Yeah, I think the Wiz founding team is a truly incredible team. They also have a very unique story. Wiz is actually their second company together. So before Whiz, they founded Adallom, which sold to Microsoft. That's how they all ended up in Microsoft in the first place. Even before that, they all worked together in the Israeli army, so they've known each other for, they've been working together for 30 years, right? Wow.

52:02

It's a long, long time. Well, not 30, I made them older, like 20, 22, 22 years. It's a very, very, very unique team, where there is complete trust between the team members. Each has his own clear domain, and that's why decisions are made super fast, super fast, because, the complete trust, and everybody has their clearly own domain. I think the unique thing about Wiz, and I truly think it defines their company's culture to this day, is exactly that they did not have to work hard, to be able to impact strategy, and get a seat at the table.

52:45

I think that it's open, it's a very open culture, and an open company, that goes back to the beginning of being able to say, "I don't understand." They really believe in employees, and they really believe in giving everybody a chance to have impact. Regardless of title or experience or anything, if you want to drive more impact, you will get the chance. I think it's something I really learned to adore in that team. It's like, they will give their trust to someone, and they will allow you to try.

53:15

And I think it also causes employees to have a lot of loyalty, because you are given those opportunities, and you are given that chance. It builds a very, very healthy culture, and I think, also, a culture that's very loyal. Everybody feels part of what's being built here. Incredible. And how many employees are there? How large is Wiz at this point? Just for folks to get a sense, if they want to potentially join Wiz, some day?

53:39

Around 1,000 through 500, probably.

Contrarian corner 53:45
53:45

Okay, awesome. Amazing. Okay, well, potentially final question. I want to take us to Contrarian Corner. I'm curious if there's something you have a very contrarian opinion about, something that you believe, that a lot of other people don't believe? We've already covered a number of things, I think, like that, but is there anything else that comes to mind? It's so funny, because I don't think we've covered anything contrarian.

54:05

Okay. I think one thing is, maybe goes back to what I was talking about before, but it was failing in confidence. I think at least, being a woman in tech, you get talked to a lot about imposter syndrome, and building up her confidence. I actually do think that my approach to it, at least for me, has been just more effective. I won't be able to build that confidence. I do feel like an imposter, and I know there's always those statistics about many people feeling that way. So I think, maybe just, "Let's embrace it. I feel like an imposter, you feel like an imposter, everybody feels like an imposter," It's kind of, maybe embrace it, but don't let that stop you from making a decision.

54:49

Maybe they will find out you're an imposter, maybe let them find out. It's fine. If you think about trying to go to an interview for a company, and you start thinking, "Oh no, I won't get accepted, they won't take me," perfect. Let them not accept you. You think you're not good enough? Perfect. That's on them, to not accept you, right? Give yourself that opportunity. And I think, for me, maybe less talking about the imposter syndrome, more talking about just, "Okay, but ignore it. You will never know your limit if you don't try."

55:20

The best advice I've heard along these lines, which is basically what you're saying, is that when you take on a new role, you actually are an imposter. You've never done this before, and that's okay, and that's very normal. Most people in a new role, when they're promoted, given a big opportunity, yeah, you are an imposter in many ways, but that's okay. And that's exactly what you're saying. I never heard it, but I love it.

55:42

Raaz, is there anything else you wanted to share, anything else that we haven't touched on, that you think might be helpful to folks, before we get to our very exciting lightning round? I deeply, deeply believe that we're doing something super special in Wiz, and I think the company is in such an interesting place of hyperscaling, but still keeping that authentic, and I think, flat and enabling culture. I think there's literally interesting opportunities across every domain. So yeah, just to say that we are always hiring for great people, trying to make an impact.

56:13

Are there any roles or areas you're specifically most focused on hiring now, in case folks are listening, you're like, "Oh, shit, I'm going to apply?" Truly, the beauty of hypersaling is, we are hiring across everything, but also, if you feel super strongly about joining, and you don't find the right role, we'd still love to talk to you. There's many, many things for passionate people to do here.

Lightning round 56:34
56:34

Awesome. We'll link to the Career page in the show notes. And with that, Raaz, we've reached our very exciting lightning round. Are you ready? I'm ready, I hope. First question, what are two or three books that you find yourself recommending most to other people? So I focus like it was on the product side of things. We mentioned the heat in the kitchen. Actually, one of my most favorite business books, and I've read a lot of them, is probably Setting the Table, by Danny Meyer, which is, he owns Shake Shack, and a chain of really great restaurants in New York.

57:07

And it's such an interesting business perspective, from a different domain, than obviously tech or SaaS. But there's so many applicable lessons there, from the deep connection to hosting, focusing and obsessing over your customer. Shake Shack, unlike other chains, where they optimize for you not to sit down, they optimize for you to sit down there. It's a very, very unique culture and unique vision, and I've learned a lot. Some of the most memorable lessons come from his management thoughts. Imagine huge chains, but also very high-end restaurants. I think it's a very, very inspiring, inspiring book, and different, just different from my domain, but very applicable in my domain, as well.

57:50

And then, a second book I really like, I read it early on in Wiz, and so did the entire founding team, I think, the book by Netflix co-founder Reed Hastings, No Rules Rules, which also, I think, talks very clearly. Netflix has a super unique culture and story, right? Talk about pivots, they sold cassettes over mail, and somehow pivoted to what it is today. That's an insane story. Think about pivoting from a tech company, to a company that has production to do, and produces reality TV. Talk about the type of culture you would need to truly pivot, I think it's a super interesting read for anybody thinking about putting strong culture in place.

58:34

I'm going to call an audible, and ask about marketing, specifically. You said that early on, you read some marketing books, and listened to marketing podcasts. Is there anything else that you recall was very helpful, in helping you ramp up in this world, and do marketing? Honestly, I think, at the end, for me, I just ended up saying, "What are the companies I feel do things really well? What are the brands I love, and what do I love about them?"

59:04

And then, really obsessing about, what did they do, what are their team doings? And then, also, obsessing about the people behind them. For example, I think Gong does an amazing job in marketing, for a B2B product. So it was like, "Okay, so what are all the things Gong did?" Then I would look up every single talk their CMO gave. So it's like, I always backed up into it. I did not care if it's a security company or not a security company.

59:36

I actually don't like the way most security companies market things. It's mostly by frightening and fear, and I don't like it. For me, it was just looking at brands I love, and then backtracking from there. I love that. We have the CPO of Gong and co-founder coming on the podcast very soon, so I'll ask him about this. Oh, cool. All right, next question. Do you have a favorite recent movie or TV show you really enjoyed?

59:59

Honestly, I hardly, hardly watch anything. I think The Wire is the best show ever created. I will take that fight with anybody. But yeah, I haven't really watched anything super recent. The only problem with the Wire is it's so long to watch. I've watched, I've seen it, I love it, but it's a large commitment. It's an hour times 22 episodes times, I think, five seasons, but worth it. Worth it. Next question, do you have a favorite product you've recently discovered, that you really love?

1:00:27

It's a funny question, in the world we live in, where there's just so many similar things. That's why. Which one should we pay attention to? That's the question. I'll answer a pretty random answer. Yeah, okay. Recently, I always go around with a notebook and a pen, still that type of person. I mean, I constantly walk around with them, across office rooms, blah, blah blah, and I always care deeply about the notebook and the pen.

1:00:50

I'm a very picky person. I pick pens, I pick notebooks, and I often lose my pens, which is sad. I recently bought this cute something, it's very geeky, like, a pen holder for a notebook. I did not know they existed. It's a very nice feature. It's small, magnetic, and it claps into your notebook, and then you can put the pen in it. Really nice feature. How does one find this? Is there a brand, or a name, or something?

1:01:15

I'll send you a link, but if you look, "notebook pen holder," you'll find a ton. Okay, cool. We'll link to in the show notes, whatever one you recommend. Just a couple more questions. Do you have a favorite life motto that you often come back to and find helpful, in work or in life? I think, keeping it simple. If you start feeling like something is too complex, or an answer is too complex, or something you're building in the product is too complex probably, or something in your life feels too complex, probably, it does mean something. But sometimes, you just have to maybe take two steps back, leave it there, until you come back to it again, and you find a simple way out.

1:01:50

Whether it's a private feature or anything, I feel like, if something starts getting too complex, and you don't know how to design it, or how to find end from start, it does mean it's not the right solution. It's too complex, it's not the right solution, but sometimes, I take two steps back, and you find it applicable to anything in life, almost. Reminds me of the story when you were trying to sell the initial version of Wiz/beyond whatever it was called, early on, and it was just too complicated. No one understood what the hell's going on, and so I love how that circles back. Final question. I know you can't talk too much about this, but I'm also just curious what you're able to share. As I said, allegedly, a company whose name rhymes with Loogle, wanted to buy you guys for many billions, and you all decided to decline that, and stay private. Anything you could share there, about maybe why you decided to do that, if that was true at all?

1:02:40

Yeah, I mean, I can't address any specific offers. Obviously, Wiz over the years has gotten many acquisition offers. I can share, that I think for us, us being the founding team, the employees, the customers, the board, staying on an independent path, we all really believe that Wiz can become one of the biggest security companies in the world. When you look at Wiz today, and I mean, we spoke about the unconventional growth, when you think about it, in some ways, Wiz addresses the biggest growing market of security. Cloud security, cloud is the fastest growing, cloud is such a fast-growing market. Cloud grows 20, 30%, year over year.

1:03:24

We feel like everything is in the cloud, but in reality, by estimation, only 20%, 15 to 20% of the infra today, is in cloud. It's a really, really fast-growing state, in a fast-growing market. And security by nature is a bit of a market of leaders. I mean, it's a bit like buying insurance for something. You want to buy it from the best, from the leader in this domain. And today, Wiz really is that leader, because it's a new space.

1:03:52

Wiz is considered, I think, in many ways, and that is also what makes marketing and brand, not just marketing, but truly, brand so important. Wiz is considered, I think, the cloud security company, in a lot of ways. Still, of course, it's our to lose. There's a ton of work ahead of us, but that is a huge opportunity in front of us, becoming the cloud security company. And I think nobody thinks we are anywhere near ready to give it up, in a way.

1:04:21

I totally understand that, and again, Wiz is hiring, in case you are inspired by what you're hearing. Raaz, this was incredible. I'm so happy that you did this. Thank you so much for being here. Two final questions. Where can folks find you online, if they want to reach out, and maybe follow up on stuff? And how can listeners be useful to you? Find me on LinkedIn, and yeah, no apply. We'd love great people who are learners, which I think is what this podcast is all about. So definitely, the right place to find the right people.

1:04:48

Awesome. Raaz, thank you so much. Thank you so much for having me. Bye, everyone. Thank you so much for listening. If you found this valuable, you can subscribe to the show on Apple Podcasts Spotify, or your favorite podcast app. Also, please consider giving us a rating, or leaving a review, as that really helps other listeners find the podcast. You can find all past episodes, or learn more about the show at lennysodcasts.com. See you in the next episode.